Senior Control Tower Specialist, Security, Road Transport US (7 on/7 off - 6:00 PM - 7:00 AM)

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: Lancaster, TX

Division: DSV Road Transport US
Job Posting Title: Senior Control Tower Specialist, Security

Working Hours: Overnight shift - 7 on/7 off - 6:00 PM - 7:00 AM
Time Type: Full Time

Summary
The Senior Control Tower Specialist, Security supports the protection of freight, equipment, drivers, terminals, and yard operations within a trucking and transportation environment. This role is highly operational and field-focused, with responsibility for real-time monitoring, incident response, security audits, and reinforcement of driver security training.

This position plays a key role in cargo theft prevention, trailer integrity verification, high-value load routing support, and documentation, working closely with dispatch, driver managers, terminal teams, and external agencies to identify vulnerabilities and respond to security events across the transportation network.

This role operates on a 7 days on / 7 days off schedule, with working the overnight shift with hours from 6:00 PM to 7:00 AM, supporting continuous transportation operations. The position requires reliability, sound judgment, and strong decision-making during extended coverage periods.

Key Duties & Responsibilities
Freight & Equipment Security

• Monitor freight movements, driver activity, routing, and high-risk lanes to identify potential security threats.
• Support high-value load security protocols, including seal verification, securement checks, and secure parking guidance.
• Conduct trailer and equipment integrity inspections, including seals and chain-of-custody documentation.
• Reinforce driver training related to cargo theft prevention, situational awareness, seal usage, securement, and safe parking practices.
• Provide real-time security and routing guidance to dispatch and driver managers during elevated-risk situations.
• Support the implementation and adherence to security procedures for tractors, trailers, straight trucks, and yard/drop-lot operations.

Incident Response & Investigation

• Respond to cargo theft, equipment theft, break-ins, pilferage, and other security incidents.
• Collect initial incident information, including driver statements, telematics/GPS data, and supporting documentation.
• Prepare clear and accurate incident documentation and investigation summaries for management review.
• Coordinate with law enforcement, cargo theft task forces, and insurance partners as required.

Monitoring, Escalation & Reporting

• Track cargo theft activity, regional risk alerts, and emerging security trends.
• Monitor active shipments using GPS, telematics, and geofencing tools to identify route deviations or security risks.
• Perform routine tracking of shipments to ensure compliance with security and routing requirements.
• Identify security or operational exceptions, escalate issues per Control Tower protocols, and communicate risks to appropriate stakeholders.

Systems, Documentation & Compliance

• Maintain accurate, real-time shipment and security data within the Transportation Management System (TMS).
• Ensure required security documentation is obtained, verified, and maintained throughout the shipment lifecycle.
• Enforce security Standard Operating Procedures (SOPs) from dispatch through delivery.

Other duties and projects as assigned

Qualifications & Experience

• 2-4 years of experience in trucking, transportation, logistics, or warehouse operations.
• Working knowledge of trucking operations, including driver workflows, dispatch processes, load securement, and trailer types (dry van, reefer, flatbed).
• Experience supporting or monitoring high-value freight shipments.
• Proficiency with GPS tracking platforms, telematics systems, and security monitoring tools.
• Strong communication skills with the ability to interact effectively with drivers, dispatch, and driver operations teams.
• High attention to detail and ability to operate effectively in a fast-paced, real-time environment.
• Experience in transportation, logistics, or supply chain security.
• Experience using Transportation Management Systems (TMS).

Skills & Competencies

• Operational accuracy and attention to detail: Consistently ensures shipment, security, and system information is accurate, complete, and handled with precision.
• Proactive problem identification and issue resolution: Identifies potential security or operational issues early and takes action to resolve or escalate them appropriately.
• Strong compliance and security awareness: Applies security policies, procedures, and regulatory requirements consistently throughout daily operations.
• Ability to analyze data and maintain data integrity: Reviews tracking, telematics, and system data to support decisions while maintaining accurate and reliable records.
• Clear written and verbal communication: Communicates effectively with drivers, dispatch, and internal teams and documents incidents clearly and professionally.
• Sound judgment in high-pressure situations: Makes informed, calm decisions during time-sensitive or high-risk situations.

Physical Demands
While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. The employee also regularly lifts and/or moves objects up to 10 pounds. Specific vision requirements of this job include close vision and distance vision. Must be able to travel by plane and/or automobile. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment
While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

For this position, the expected base pay is: $60,000 - $75,000 / Annual. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations.

DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers generous paid time off, paid holidays, and additional floating holidays.

DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV - Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.

Start here. Go anywhere

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