Loan Servicing Specialist

Join Us in Making an Impact

At OneAZ Credit Union, our success is measured only by yours. We're here to create lasting change in the lives of our members, our communities, and our team. If you're looking for a career with purpose, where your work truly matters-you've found it!

Who You Are

You're impactful, compassionate, and fearless, ready to embrace new challenges and shape the future of financial well-being. You take accountability for our success and thrive in an environment where curiosity is celebrated. If this sounds like you, let's build something great together.

What You'll Do

This position will be located at our Main Yuma branch: 2799 S. 4th Avenue, Yuma, AZ 85364

Manage the full lifecycle of commercial loan accounts, ensuring accurate servicing, regulatory compliance, and exceptional member service throughout all stages of the loan process.

• Process payments, manage loan documentation, respond to member inquires, and collaborate with other departments to resolve issues efficiently.
• Post payments, loan advances, principal pay-downs, and loan payoffs accurately and in a timely manner.
• Reconcile loan-related general ledger accounts to ensure financial accuracy and compliance.
• Process escrow disbursements for property taxes, insurance, private mortgage insurance (PMI), and other obligations.
• Monitor loan ticklers for key items such as insurance, UCC filing, recorded documentation, and final title reports.
• Review daily loan reports, verify payment posting, and resolve loan exceptions.
• Process paid-off loans by reviewing files and releasing all associated collateral.
• Input loan-related invoices into the accounting system for timely payment.
• Respond to member inquiries with professionalism and accuracy.
• Process incoming and outgoing loan wires and participation payments.
• Handle credit reference requests in accordance with policy and privacy standards.
• Order and maintain office supplies to support daily operations.
• Assist lenders with customer inquiries, construction advance requests, credit report pulls, and related tasks.
• Maintain accurate loan records; manage statements and loan documents.

What You Bring

• H.S. Diploma Required
• Bachelor's Degree Preferred
• 1-3 years similar or related experience in commercial loan servicing experience. Required
• Excellent interpersonal skills
• Excellent written and verbal communication skills are necessary.
• Strong organizational and mathematical skills.
• Attentive to details to ensure accuracy, detect errors and provide quality follow through.
• Ability to meet deadlines and prioritize work while working independently.

Compensation & Benefits

• Generous paid time off: paid holidays, floating holidays, personal days, vacation days, plus sick time
• Low-cost Medical, Dental & Vision plans
• Paid childcareassistance
• Award-winning 401K
• Gym fee reimbursement
• Tuition Reimbursement
• Student loan repayment
• ...and much more.Explore all the details in our comprehensiveBenefits Booklet
• Target hiring range $20-$26/hr (Depending on experience and prior to any incentives this position is eligible for)

Why Join OneAZ?

At OneAZ, we're not just a credit union; we're a financial trailblazer that passionately cares about inspiring dreams and driving prosperity in the communities we serve. We exist to clear the way for dreamers and doers, aspiring to be the bank for new pioneers.

We are driving change in our communities, constantly improving our products and services so our members and their families can relentlessly pursue their dreams. By embodying our values and living our promise, you'll be part of a team committed to exceeding expectations and redefining what's possible.

Additional Notes:

Knowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights. Candidates for this position will be required to sign an authorization for OneAZ to conduct a credit and criminal background check, pursuant to procedures in the Fair Credit Reporting Act and any other applicable laws. All candidates will be considered for this position on an individualized basis, in compliance with all applicable equal employment opportunity laws. Ensures compliance with applicable policies, laws, and regulations, including the Bank Secrecy Act (BSA), Anti-Money Laundering (AML) compliance, USA Patriot Act, and Office of Foreign Assets Control (OFAC). This job description should not be considered all-inclusive. It is merely a guide of expected duties. The associate understands that the job description is neither complete, nor permanent and may be modified at any time. At the request of their supervisor, an associate may be asked to perform additional duties or take on additional responsibilities without notice. Complies with all policies and standards. Position grades could fluctuate based on market value.