New

Front Office Admin Support (Orthopedic Surgery)

United States, California, Los Angeles

Dec 09, 2025

Description

Our UCLA Health Ronald Reagan Hospital is is seeking to hire a full-time Front Office Admin to support our Orthopedic Clinics.

Answering and directing central phone lines
Front desk duties (greeting, check-in, discharge, preparation of patient charts, etc.)
Patient scheduling, interviewing, encounter registration
Verifying insurance benefits and record benefit for finance review
Monitoring collection, quality control, and processing of charge documents
Updating referrals and new authorization dates and extended treatments
Other administrative duties as assigned

Please note, all employees are required to float or travel to all UCLA Orthopedic Clinics as assigned.

Salary range: $26.42/hr - $37.49/hr

Qualifications

Minimum 1 year work experience in a customer service environment
Working knowledge of Medi-Cal, HMOs, PPOs, third party payors, authorization and eligibility requirements and regulations
Ability to perform the functions patient encounters, registration, and appointment scheduling using a computerized system
Knowledge of medical terminology
Working knowledge of Orthopedic Surgery terminology (highly preferred)
Working knowledge of CPT and ICD-9 codes (preferred)
Knowledge of patient related policies and procedures
Knowledge of Microsoft Word, Windows, Outlook, and other PC Applications
Knowledge of Medical Enterprise supported services, Care Connect (EPIC) systems (preferred)
Skill in performing basic arithmetic operations
Sufficient typing skills
Strong communication skills
Ability to work part of a team, establishing and maintaining cooperative working relationships with all staff members, management, and the public
Proficiency in speaking Spanish (highly preferred)