Disaster Recovery Services Case Manager Supervisor

The Salvation Army Midland Headquarters is looking for a Disaster Recovery Services (DRS) Case Manager Supervisor. This individual will provide case management services for disaster survivors. These services include rapid response contact with clients and periodically repeated contacts, including local travel, to meet clients' material needs, collaboratively set client recovery goals and plans, inform clients of emerging resources and resolve system impediments, provide referrals to other disaster and non-disaster services.

This is a full-time, 40 hours per week, $54,000.00 per year. DRS funding availability. This is a 12-month employment period subject to extension.

1130 Hampton Ave, St. Louis, Missouri

Essential Functions

• Deliver and supervise disaster recovery services to persons presenting at agency centers or to persons temporarily residing in community settings, including motels, shared homes, and other housing situations.
• Generate disaster and non-disaster information and referral service information, gain and disseminate understanding of the resources available to the survivors, facilitate referral processes of survivors to resources to ensure that referred survivors can access these resources, and track utilization of these resources.
• Determine eligibility and assess survivors' disaster-related needs, complete disaster intake form(s) and records, provide disaster-related financial assistance, and record disaster-related casework services according to prescribed agency guidelines.
• Provide project liaison between The Salvation Army and other agencies, possibly including presentations to the Long-Term Recovery Committee.
• Implement as-needed long-term case management services, which may include individualized disaster recovery plans, with disaster survivors leading to the elimination of disaster-related needs.
• Input client and client-related information into The Salvation Army Information Management System (SIMS). Review and ensure that case managers' information is entered in a timely and accurate manner. Data may also be entered into the disaster DART system.
• Monitor agency spending on the project and ensure the timely and correct collection of statistical data and reports.
• Substitute for any Disaster Recovery Services workers as necessary.
• Maintain confidentiality, comply/enforce proper client boundaries, and comply with Safe from Harm guidelines.

Education and Experience

Bachelor's degree in the human services field and two years of related work experience with some supervisory experience. A combination of training and experience will be considered. Must have good communication skills and an ability to work with diverse cultures. A strong leadership style and good organizational skills are required. Commitment to carry out The Salvation Army's mission is essential. Knowledge of The Salvation Army and Government, State, and community resources is helpful. Requires reliable transportation, a valid Driver's License, and passing The Salvation Army Motor Vehicle Report screening. Must demonstrate the ability to think independently and exercise sound judgment. Must be a team player, a self-starter, able to handle several projects at the same time, and perform well with minimal supervision.

Preferred Qualifications

Reliable transportation, a valid Driver's License, and the ability to pass The Salvation Army Motor Vehicle Report screening

Physical and Work Environment Requirements

Must be capable of performing the above essential duties in an office environment to include using a computer, answering phones, etc. Occasionally lifts 24 pounds. Most work will be indoors in a temperature control environment. However, occasional outdoor travel is required in the summer and winter.