New 
Representative, Enrollment I
 Spectraforce Technologies | |
 United States, South Carolina, Columbia | |
 Dec 04, 2025 | |
| Responsible for daily workflow activities to include the following membership/enrollment activities: processing of applications for new enrollments, terminations/cancellations, changes, renewals, and database updates.*50% Receives and logs subscriber and member enrollment applications to the system. Processes/keys applications including new enrollments, terminations/cancellations, changes, and renewals. Updates all electronic enrollment files. Works edit/error reports generated from membership transactions.*30% Works with multiple operational areas to ensure relevant/appropriate group structure, status, benefits, and/or billing. May prepare and issue contracts, benefit books, and standard/custom ID cards.*10% Responds to and resolves customer inquiries. Contacts plan administrators and internal and external customers to resolve issues/problems.*10% Participates in special projects as assigned related to enrollment, billing and reconciliations., Education: Required Education: High School Diploma or equivalentRequired Work Experience: NonePreferred Specialized Training: Office technology or secretarial science. Preferred Work Experience: 1 year-of customer service, administrative/clerical support, and/or membership/billing/accounts experience. | |