Do you possess strong organizational, resourcing and communication skills? Are you seeking an opportunity to contribute in a way that makes a difference? Join Catholic Charities of MaineBehavioral Health Network, in our pursuit to provide help and create hope in Maine. We have one opening for aFull-TimeCommunity Response Coordinator!
The Behavioral Health Network is dedicated to helping adults and families struggling with a mental health diagnosis and/or substance use disorders. We are an interdisciplinary team of psychiatrists, nurse care managers, clinicians, care coordinators, and peer support specialists who provide an integrated and mission-guided approach to client care for adults and families.
Position Summary:
The Community Response Coordinator (CRC) is a trained and supervised professional who plays a vital role in connecting individuals to supportive services at CCM and within the broader community.
Key Responsibilities:
- Serve as the initial point of contact, ensuring a warm and welcoming experience for individuals seeking services.
- Enter client data into the electronic health record system.
- Conduct accurate screenings and assessments.
- Facilitate completion of consent-to-treat forms and inform clients of their rights and scope of services.
- Ensure seamless and timely transitions throughout clients' treatment experience.
- Develop and maintain relationships with community providers supporting children, adults, and families.
- Receive, process, and facilitate referrals and manage referral workflows.
- Coordinate scheduling of provider and service appointments with the scheduling team.
- Complete pre-intakes and verify/explain client eligibility.
- Process intakes and ensure all necessary documentation is completed.
- Provide linkage to clinical and nursing support as needed during initial screening.
- Participate in community tabling events, prevention activities, and resource events.
- Facilitate client orientations and support CCM clinics and workshops.
- Work collaboratively with the CARES team to ensure:
- Safe oversight of client access to services.
- Oversight of the day space.
- Clinically sound care transitions.
- Offer regular support to individuals experiencing:
- Active substance use
- Trauma
- Thought disorders
- Homelessness
- Provide outreach for:
- Programmatic and client-based referrals.
- Service provision and transitional planning.
- Assist clients with navigating complex service systems during entry and transition.
- Conduct programmatic and client-specific outreach to build partnerships with:
- CCM departments
- Area homeless shelters
- Hospitals
- Crisis services
- Criminal justice systems
- Domestic violence shelters
- Assisted living and healthcare providers
- Provides care coordination support to assigned caseload.
Benefits include:
- $4,000 Recruitment and Retention Bonus: $1,000 at time of hire, $1,000 upon successful completion of 6-month probation and $2,000 at one year with job performance and position is in good standing
- Five (5) weeks of Earned Time (first year!) plus an additional six (6) paid agency holidays!
- Short- and long-term disability, basic life insurance (100%employerpaid!)
- A choice of three (3) comprehensive medical plans
- Dental & Vision Insurance options
- Voluntary Accident & Critical Illness insurance with a paid Health Screening Benefit
- 401k agency contribution
- Mileage Reimbursement
- Employee Assistance Program (EAP)
- Bereavement Time off
- Health and Wellness programs including up to $100 reimbursement per year on health and wellness purchases, as well as access to group & individual wellness coaching.
- 10% Employee discount on childcare at our Catholic Charities Child Development Centers (Portland and Biddeford)
- Annual training reimbursement
- Electronic Health Record system
You may apply directly on our website (www.ccmaine.org/employment)or send your resume and cover letter via email (hrdepartment@ccmaine.org), fax (207-344-6617), or mail to Human Resources Office, Catholic Charities Maine P.O. Box 10660, Portland, ME 04104.
Catholic Charities Maine is a United Way and Affirmative Action/EOE/Minorities/Females/Veteran/Disabled Employer. Catholic Charities Maine participates in E-Verify. For more information on E-Verify, please go to:https://www.ccmaine.org
Catholic Charities
$18.84 - $24.00 Hourly
life insurance, vision insurance, 401(k), mileage reimbursement, employee discount
Dec 04, 2025