Project Manager (Revenue Cycle) (Hybrid)

Job Description

Plans, manages, and coordinates project activities to ensure goals and objectives of multiple and large projects are accomplished within prescribed time-frame and funding parameters. Establishes timelines and ensures project deadlines are met. Maintains integrity and cost containment of projects.

Job Responsibility

• Plans, manages, and coordinates projects and ensures project initiatives and timelines are met. Develops project initiation process by defining project scope, determining action items, assigning ownership, creating project timetables, and tracking execution and workflow; prepares, presents and distributes project status reports.
• Evaluates, plans, and monitors project implementation for clinical systems; manages project and project delivery teams, ensures deadlines are met, escalates issues for appropriate, timely resolution and adheres to standardized project management methodologies.
• Develops interdisciplinary project teams in coordination with clinical community to ensure deployment of systems; serves as liaison to project sponsors, project teams and stakeholders; works with internal, external groups to optimize success of project deployment.
• Communicates with user departments and project teams on project activities; confers with project staff and vendors to provide support and resolve problems; collaborates with clinical, financial and quality teams to define and develop metric goals. Partners with management to develop tools and metrics to evaluate performance of target initiatives; assists with planning monitoring criteria and methodology.
• Ensures availability of performance measurement data for review and analysis; evaluates and drives risk management process improvements, efficiencies and workflow enhancements.
• Partners with management, identifies end user education, training program and services; assists in the development and maintains department policies and procedures.
• Provides subject matter expert support in the development of clinical information systems and integration to improve the timely completion of projects.
• Operates under general guidance and work assignments are varied and require interpretation and independent decisions on course of action.
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Preferred Skills/Experience:

Leadership & Facilitation
* Executive-level meeting facilitation - able to lead structured, time-bound meetings with senior leaders, drive clarity, and keep conversations focused on outcomes.
* Agenda ownership & governance - builds, manages, and distributes agendas, meeting materials, and follow-ups across multiple workstreams.
* Cross-functional leadership - influences without authority; drives alignment across Revenue Cycle, IT, Clinical Ops, Finance, and Access.

Communication & Stakeholder Management
* High-touch stakeholder coordination - proactively engages task-force members, escalates issues, and ensures the right people are at the table.
* Executive-ready communication - synthesizes complex data/errors into concise, leader-friendly talking points.
* Relationship building - establishes trust and maintains consistent communication with VP-level partners.

Project & Workflow Management
* Issue tracking & resolution management - monitors CFB error categories, owns action logs, and follows items to completion.
* Prioritization & dependency management - understands which revenue-impacting issues must be escalated or fast-tracked.
* Structured follow-ups - ensures decisions, actions, timelines, and owners are documented and delivered.

Analytical & Technical Skills
* Data literacy for unbilled work - able to interpret account-level trends, error volumes, barriers, and backlog drivers.
* Dashboard & metric familiarity - comfortable reading Tableau/PowerBI dashboards, trending data, and spotting variances.
* Root-cause thinking - partners with operational leaders to identify what is actually driving recurring errors or stuck accounts.

Operational & Revenue Cycle Knowledge
* Understanding of unbilled workflows including coding, documentation, charge entry, edits, clinical workflows, and IT dependencies.
* Familiarity with CFB error types, categories, and their upstream/downstream impacts on revenue.
* Awareness of EPIC charge/billing pathways (or willingness to learn quickly).

Organizational & Planning Skills
* Meeting cadence management - builds recurring schedules, special escalations, and ad-hoc sessions based on operational need.
* Documentation excellence - creates clean agendas, pre-reads, summaries, and action trackers.
* Detail orientation - ensures no open item, error, or commitment slips through.

Personal Attributes
* Proactive & self-directed - anticipates gaps and identifies what the task force needs before being asked.
* Comfortable with ambiguity - can navigate evolving priorities and shifting operational demands.
* Calm under pressure - maintains organized execution even in high-visibility, high-impact work.

Job Qualification

• Bachelor's Degree required, or equivalent combination of education and related experience.
• 1-3 years of relevant experience, required.

This position will be hybrid, 2x per month on site.

*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).