ERP Business Analyst - Sales

ERP Business Analyst - Sales

Composed of Chromalox, Durex Industries, Vulcanic, and Thermocoax businesses, Electrical Thermal Solutions (ETS), part of Spirax Group, creates electrical process heating and temperature management solutions, including industrial heaters and systems, heat tracing, and a range of component technologies.

At Chromalox, we build advanced thermal technologies for the world's most challenging industrial heating applications.

Headquartered in Pittsburgh, Pennsylvania, we got our start with an innovative solution 100 years ago when a self-taught engineer invented the first metal-sheathed resistance heating element. It was this then-advanced thermal technology that launched an entire industry.

We excel in industries that have high expectations. We are acknowledged as experts at delivering solutions that exceed specifications, limit risk, and reduce operating costs.

Join us as we continue to provide solutions to our customers and the world!

The Role:

As the ERP Business Analyst -
Sales, you will join our ERP team and support current and future
implementations of Dynamics 365 CE and F&SCM

Your Responsibilities:

• As part of a broad cross-functional team, play an integral role in the configuring, training, and implementing a large modern CRM/ERP solution (D365 CE & FSCM)
• Share your experiences of good and best practice in the sales process area to benefit the business
• Develop cohesive relationships with the sales business teams to build long-term strategies that align design of the application with needs and the team vision
• Guide projects through to completion with the possibility of rapidly shifting priorities
• Collaborate with other parts of the business, and other team members to deliver highly effective solutions on time and on budget
• Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary
• Create process models, specifications, diagrams, and charts to provide direction to developer and/or the project team
• Develop and deliver integrated testing plans for implementation and regression testing for upgrades
• Communicate changes, enhancements, and modifications of business requirements through formal and informal means, including clear and concise updates to project managers, sponsors, and stakeholders
• Drive continuous improvement initiatives
• Create how-to desktop process documents, end-user training material and other supporting artifacts for new functionalities being deployed to the D365 CE system
• Provides guidance and/or instructions to junior staff members

Requirements:

• Excellent written and verbal communication skills
• Experience with integrating systems with various internal and external solutions (CPQ)
• Great analytical, critical thinking and problem-solving abilities
• Superior presentation and negotiation skills
• Proven project management and organizational skills
• 5 years + of experience working with a Tier1 ERP
• D365 CE experience required
• ERP implementation experience required (Dynamics 365 F&SCM preferred)
• Oracle CPQ admin experience preferred
• Subject matter expert in sales processes is a must
• Bachelor's degree or higher in information systems or business administration

At Chromalox, we are not just an employer but a champion of equal opportunities and inclusivity. We are dedicated to fostering a workplace that adheres to the highest hiring standards and is free from discrimination and harassment.

Chromalox is an equal opportunity employer; our commitment extends to all aspects of employment, ensuring that no individual is mistreated or discriminated against based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as defined by federal, state, or local laws.