New

Manager of Enterprise Research Systems

Vaco
$111,155.20 - $142,043.20 / yr
United States, Ohio, Cincinnati
Dec 03, 2025
The Manager of Enterprise Research Systems will lead a team of IT professionals, focusing on supporting research initiatives. The ideal candidate will have a Bachelor's degree in a related field and over 5 years of experience in IT, particularly in business intelligence and data management. Responsibilities include managing technical tools, mentoring team members, and ensuring effective communication with stakeholders. The position offers competitive pay and benefits, emphasizing a collaborative work environment. In this role, you will lead a team of information technology professionals who serve the research community by supporting critical application and data-related needs that helps advance research and discovery activities at a top pediatric academic medical center. This role is ideal for individuals with a passion for developing teams and people capable of collaborating with researchers and administrative partners at the intersection of research, health care, and technology to help accelerate discoveries and improve health outcomes. As a Manager of the Enterprise Research Systems team, you will take on a strategic and impactful role leading an experienced team of information technology professionals in their efforts to provide a world-class ecosystem for the conduct of research and discovery activities, guiding and mentoring team members while spearheading key projects and initiatives to accomplish strategic institutional objectives. Key Responsibilities: Maintain Technical Tools: Ensure the integrity and optimal functionality of technical tools, addressing technical issues, implementing updates, and optimizing system tools. Configure tools to align with the specific needs of research initiatives. Utilize the development lifecycle process, operating procedures, and documentation for implementing and supporting system solutions. Collaborate on strategic planning to support research enterprise software/technology needs. Systems Management Design, develop, implement and maintain systems and technology aligned to serve the research community. Drive adoption of scalable, supportable solutions aligned with enterprise architecture and data governance standards. Recommend technology solutions which meet research and discovery needs, are cost effective and consistent with best practice. Recommend the development and maintenance of policies and practices in support of process. Develop, maintain and deliver effective communications and training to key stakeholders and communities in research. Leadership and Mentoring: Provide team leadership in service of completing technology initiatives, projects of programs Mentor and assist team members, actively participating in the team's vision and direction. Contribute to short-range and long-range planning for the team. Provide work direction to staff aligned with tactical and strategic objectives of Information Services for Research Elevate team member thinking and understanding of the field by infusing best practice knowledge into the work. Manage selection, development and coaching of team members. Contribute to departmental process improvement efforts. Strategize with end users, vendors, and internal colleagues to ensure research applications support community needs. Project Management: Manage the team portfolio to ensure balance. Oversee the development and validation requirements for system solutions with the research community. Collect information for future systems development and feasibility studies. Evaluate current systems for quality and utilization. Manage Customer Relationships: Serve as a subject matter expert on functionality. Provide outstanding consultative and issue resolution support, working closely with cross-functional teams, including researchers, clinicians, and Information Services professionals. Offer training, utilize advanced problem-solving to troubleshoot issues, and provide ongoing support. Model outstanding customer service behavior, including timely and effective follow-up. Professional Growth and Development: Stay current on emerging industry trends, best practices, and regulatory changes related to research and healthcare technology. Participate in educational opportunities to enhance knowledge. Develop and maintain positive relationships, both internal and external. Job Qualifications Bachelor's degree in a related field 5+ years of work experience in a related job discipline Preferred Qualifications: Demonstrated experience in business intelligence, data visualization, data integration and interfaces, application and system testing, technical validation, cloud-based platforms, and research data security. Functional knowledge in clinical, translational and basic research workflows and data. Excellent communication skills with the ability to effectively collaborate with researchers, clinicians, and technology professional stakeholders at all levels of the organization. Demonstrated success leading complex projects from inception to completion, including requirements gathering, solution design, configuration, testing, and deployment. Strong analytical and problem-solving skills with a keen attention to detail. Ability to effectively navigate a complex academic medical center environment. Proven ability to thrive in a fast-paced, dynamic environment and effectively manage competing priorities. Passion for leveraging technology to support research and improve healthcare outcomes. In the absence of direct experience in all areas, demonstration of curiosity-driven, self-directed learning and a history of building partnerships to acquire technical knowledge and deliver results is essential. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.