Intelligence Analyst II

About Crisis24

Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels.

Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.

More information is available at www.crisis24.garda.com

Important Note About This Position

This position is focused on geopolitical risk, global threat intelligence, and monitoring events that could disrupt client operations, including political, economic, social, security, and natural events such as severe weather and other disasters. The role emphasizes qualitative research, investigative analysis, and intelligence reporting rather than technical, IT, cybersecurity, data analytics, or business intelligence functions. Potential applicants whose primary experience is in these technical or data-centric fields should carefully consider whether this role aligns with their background.

What You Will Do

• Actively monitor open-source media, third-party subscription services, and other sources in real time for global and regional events that could affect client business operations and personnel
• Assess threats to client operations, including security, health, environment, reputational, and industry-specific events
• Provide timely, comprehensive, and value-added intelligence products tailored to decision makers' needs
• Prepare threat assessments and situation reports to various business lines and stakeholders across the enterprise
• Monitor social media for threats to client personnel and business interests and conduct open-source investigations for online exposure assessments and threat actors
• Support regional physical security liaisons as needed
• Independently assess and respond to security incidents, exercising sound judgment and initiative in decision-making
• Understand the client's footprint and interests to anticipate client needs
• Follow escalation procedures to communicate threats and company exposure to client POCs; conduct client employee outreach
• Track and report metrics around production and deliverables
• Apply critical thinking skills to evaluate complex intelligence data and identify patterns, trends, and potential risks.
• Demonstrate adaptability in rapidly changing environments, effectively adjusting strategies and priorities to meet evolving needs.
• Exercise meticulous attention to detail in all aspects of intelligence analysis, ensuring accuracy and precision in reporting and decision-making.
• Engage in cross-project analysis, including consistent sharing of information among fellow analysts on the team and across EIS
• Be consistently engaged on a daily basis with teammates, peers, and team leadership
• Shift work is required to meet the client's 24/7/365 mission

• 1-3 years of experience in intelligence analysis, threat assessment, incident response, security operations or a related field required
• Bachelor's degree in relevant field required
• Excellent research skills
• Excellent verbal communication skills
• Exceptional writing skills
• Familiarity with structured analytic techniques and data analysis a plus
• Knowledge of Microsoft Office, especially Word, Excel, PowerPoint (PowerBI a plus)
• Knowledge of Google Earth and Maps (ArcGIS or QGIS a plus)
• Effective problem-solving skills
• Customer service experience preferred
• Fast learner and ability to follow standard operating procedures
• Ability to organize and prioritize work with little supervision
• Ability to work well as part of a team
• Ability to adhere to timelines and deadlines with effective time management skills
• Establishing and maintaining positive professional rapport with other analysts, team leadership, as well as with client contacts
• Foreign language and global travel experience is a plus

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.