Lead Customer Service Representative

LeMay-Pacific Disposal, a Waste Connections Company, has an immediate position open for a Lead Customer Service Representative at our site in Lacey, WA. This position is designed to provide the successful candidate with the proper experience and direction to allow advancement into more senior management positions.

Pay & Schedule:

The schedule for this position will be Monday - Friday 8 am - 5:00 pm.

The starting pay is $26.00/hr. - $30.00/hr. DOE.

Specific Responsibilities for this position include:

• Supervise personnel, which typically includes recommendations for hiring, firing, performance evaluation, training, work allocation, and problem resolution.

• Manage daily administrative operations including establishing work priorities; assist in resolving problems related to the day-to-day operations of the unit.

• Review, reconcile, and evaluate monthly ledgers, budgets, and financial reporting system reports, assist with fiscal planning, development, and management of annual budgets.

• Plan, develop, and coordinate the execution of program policy, procedures, and operations, monitor compliance with district policies, procedures, regulations, and appropriate laws.

• Oversee, coordinate, maintain, and/or process payroll time sheets, sick and annual leave documents, travel reimbursements, purchasing documents, and/or employment documents.

• Provide and/or oversee the provision of administrative assistance and support to the district manager, to include problem solving, project planning and management, fiscal management, and day-to-day office coordination.

• Assist with the development and implementation of reporting procedures; oversee maintenance of department records and/or inventories.

• Coordinate department programs, seminars, workshops, travel arrangements, special projects, and/or events; may coordinate program/project development and planning.

Ideal candidate will possess:

• High school diploma or GED;Associates Degree or Bachelor preferred.

• 3 years directly related management expertise in administration, Or Relatable experience.

• Knowledge of MS Word and Excel.

• Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.

• Knowledge of accounting procedures.

• Ability to communicate effectively, both verbal and written.

• Knowledge of management principles and practices.

• Knowledge of ordering and inventory control.

• Ability to analyze and solve problems.

• Ability to gather data, compile information, and prepare reports.

• Ability to foster a cooperative work environment.

To be considered for any of our current openings, you must complete an application at www.careers.wasteconnections.com. Once you select your position of interest, you will find application information and additional instructions.

We offer excellent benefits, including medical, dental, and vision insurance, a flexible spending account, long-term and short-term disability insurance, life insurance, a 401 (k) retirement plan, and unlimited opportunities to "Connect with Your Future."

A link to our benefits overview can be found here: https://careers.wasteconnections.com/us/en/benefits

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.