Senior Business Manager, BA - Data Transformation, Office of the Chief Data Officer

At Capital One, data and analytics are at the center of everything we do. It has been the essence of Capital One since our founding and is deep in our DNA. Our commitment to innovation and passion for data has skyrocketed us to a Fortune 100 company and a recognized leader in the world of data-driven decision making. We're delivering best-in-class innovation so that our 100 million customers - and counting - can manage their finances with ease. Our vision empowers us to use artificial intelligence and machine learning to transform real-time data, software, and algorithms into financial clarity. We design and build our own products, releasing them with the speed and agility required to bring new customer experiences to market quickly. We leverage data and analytics to continuously improve our business model, and even as the industry leader, we believe there is still a significant opportunity to fully transform banking and financial services.

We are seeking a Senior Manager to help drive our enterprise data transformation forward. The Sr. Manager will lead a team of approximately5 business analysts to drive the central analytics that provide a broad view of our data transformation and directly inform our product roadmaps and other improvement opportunities.

Key responsibilities

• Lead and develop a team of approximately 5 business analysts

• Define and measure what success looks like for our data transformation to align the organization and ensure clear communication to senior enterprise leaders

• Identify trends in data management and data use across the company to inform product roadmaps and other improvement opportunities within our data ecosystem

• Lead initiatives to improve how the enterprise uses data to drive business value, e.g. building capabilities to centrally monitor and action opportunities from insights across central analytics, product roadmap progress, and Division strategic plans

General Responsibilities:

• Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior

• Business ownership: Have an ownership mindset including strategic planning with a 1-6 month horizon

• Leadership: Manage and develop a team of analysts. Coaching and mentoring associates throughout the organization with a goal of developing and retaining talent at Capital One

• Product: Partner with Product Managers, Design and Engineering to build the best products for both Capital One and its partners

• Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit and Fraud trends to historical behavior and testing hypotheses using rigorous monitoring and analysis

• Execution: Coordinate across the line of business to manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently

• Partnership: Work closely with colleagues across Capital One including: Tech, Product, Design and others to drive improvement in quality, volume, service, and profitability

• Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business

• Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results

• Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills

• Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment

Basic Qualifications:

• Bachelor's Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)

• At least 2 years of experience in quantitative analysis

• At least 2 years of experience in qualitative analysis

• At least 1 year of experience in people management

Preferred Qualifications:

• Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering

• Financial Services or Management consulting experience

• 5+ years of experience in quantitative analysis

• 5+ years of experience in qualitative analysis

• 2+ years of experience in people management

• 2+ years of experience in product development

• 2+ years of experience in financial modeling

• 2+ years of experience in project management

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).