Global Benefits Analyst

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.

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Primary Responsibilities

• Administer and support benefit programs across regions, ensuring compliance with local laws and alignment with the company's global benefits strategy.
• Analyze global benefit costs, vendor performance, utilization trends, and employee feedback to identify opportunities for improvement.
• Assist with global annual renewals and open enrollment, including communication development, data validation, and system configuration.
• Serve as the primary point of contact for HR partners and employees across multiple time zones.
• Collaborate with international brokers, insurers, and third-party administrators to resolve benefit-related issues and manage service delivery.
• Maintain accurate benefits documentation, process maps, and country-specific benefits summaries.
• Support benefits-related audits, data integrity checks, and regulatory reporting (e.g., ERISA, GDPR, and other country-specific requirements).
• Benchmark benefit programs to ensure competitiveness, consistency, and equity across regions.
• Participate in global HR projects such as benefits harmonization, M&A integrations, and new-country launches.
• Stay current with global benefits trends, legislation, and best practices to support program enhancements and compliance.

Qualifications / Experience

• Bachelor's degree from an accredited college or university, or equivalent professional experience preferred.
• Minimum of three (3) years of relevant work experience in benefits administration or total rewards.
• Experience working in a global or multi-country environment preferred.
• Proven ability to manage multiple projects simultaneously in a fast-paced and dynamic setting.
• Strong organizational, planning, and analytical skills with advanced proficiency in Microsoft Excel.
• Excellent written and verbal communication skills, with the ability to collaborate effectively across cultures and time zones.
• High attention to detail and the ability to manage confidential information with integrity.
• Knowledge of global benefits regulations and compliance standards preferred.

Additional Information

• This position may require occasional global collaboration outside standard working hours.

Mitel offers a comprehensive benefit program which includes affordable Medical, Dental, Vision, Life and Disability Insurance, Matching 401(k) plan, Paid time off (holiday, vacation and sick), Employee Assistance Program, Reward and Recognition Programs and more! Benefits may vary based on full-time or part-time employee status.

At this time, we are not offering sponsorship for US work authorization for any new job applicants.

For more information, visit Why Mitelor follow us on LinkedIn here.

Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.

Mitel provides equal opportunities to all applicants and employees. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, national origin, sexual orientation, ancestry, sex (including gender identity, pregnancy, childbirth, or related medical condition), parental status, age, religion or religious belief, creed, disability, medical condition, genetic information, marital status, citizenship status, military service, political affiliation, or any other characteristic protected by state, federal law, or local ordinance.

These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, demotions, transfers, compensation changes, training, career development programs, layoffs, and terminations.

The Affirmative Action Plan is available for viewing to any employee or applicant for employment upon request.

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