Security Guard - Lobby Concierge

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Guard - Lobby Concierge in Houston, TX, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Officer at a prominent commercial real estate location, you will be the first point of contact, helping to create a welcoming atmosphere while monitoring entry points and assisting visitors. Your role includes providing exceptional customer service, responding to security-related incidents, and maintaining clear communication with building occupants. At Allied Universal, you will thrive in a caring, team-oriented environment that values integrity, reliability, and innovation.

Position Type: Full Time

Pay Rate: $17.51 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients, visitors, and tenants at the front desk by following security-related procedures and site-specific policies.
• Monitor access to the location, verify identification, and authorize entry for employees, visitors, and vendors as required.
• Respond to incidents and critical situations at the front desk in a calm, problem-solving manner, escalating issues as necessary.
• Maintain accurate records and logs of visitor check-ins, deliveries, and other front desk activities.
• Communicate professionally with building management, tenants, and/or vendors to address inquiries or concerns.
• Support emergency response activities by following established protocols and notifying appropriate personnel.
• Assist in helping to deter unauthorized activities by maintaining a visible presence at the front desk.

Minimum Requirements:

• At least 2 years of security-related experience is required.
• Must be at least 21 years of age.
• A guard card or license is preferred.
• CPR certification is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.