Site Advisor, Tacoma, McChord AFB

Embry-Riddle: A Global Leader in Aviation and Aerospace

With vibrant campuses in Daytona Beach, FL and Prescott, AZ, plus a Worldwide network across approximately 120 locations, Embry-Riddle stands as the world's largest aviation and aerospace university. For over 95 years, we've been pioneering education in STEM fields, serving over 11,600 residential students and 19,200 globally in the 2023-24 academic year with cutting-edge programs in Applied Science, Aviation, Business, Technology, Engineering, Safety, Security, and Space.

The Opportunity

Embry-Riddle Aeronautical University - Worldwide is hiring a Site Advisor at Joint Base Lewis-McChord. The Site Advisor acts as the sole point of contact for Embry-Riddle at this location and is responsible for the academic and operational tasks of the Worldwide site. Duties include academic advising, budget, compliance, facility oversight, and University support (including community relations).Always promotes a positive University image. This position supports and promotes excellence in student services and community interaction at every opportunity throughout all U.S. locations. Participates as a team member and supports our team environment.

Please note: This position is in-person located in Tacoma, Washington on the Joint Base Lewis-McChord. This position is not remote or hybrid.

The expected hourly rate for this position is $28.86, commensurate with experience and qualifications. Embry-Riddle is committed to offering competitive compensation and a supportive work environment that fosters growth and excellence.

Advisement & Student Services

• Provide academic counseling on degree curriculums, regulations, and progression.
• Develop personalized degree plans and monitor student success.
• Assist students with registration, course selection, and academic challenges.
• Guide students on financial aid, tuition assistance, and Veterans Affairs benefits.
• Support student retention efforts through proactive outreach and engagement.
• Promote student involvement in university organizations and mentorship programs.
• Collaborate with faculty to address student concerns and enhance retention.

Student Communication & Engagement

• Maintain regular contact with students throughout their academic journey.
• Provide onboarding support to new students, ensuring a smooth transition.
• Offer proactive outreach to students at risk of attrition.
• Congratulate and guide students at graduation, promoting alumni engagement.

Management of Student Records

• Maintain accurate student records in university systems.
• Document advisement conversations and track academic progress.
• Assist in resolving enrollment and curriculum-related issues.

University & Site Support

• Oversee site operations, including facility management and compliance.
• Coordinate with senior leadership on budget planning and expense management.
• Engage with the local community to build partnerships and increase enrollment.
• Support graduation events, enrollment initiatives, and non-credit course opportunities.
• Ensure compliance with university policies, state regulations, and accreditation requirements.

Site Fiscal & Compliance Management

• Assist in budget development and expense monitoring.
• Ensure timely reporting and cost-saving measures for site operations.
• Maintain compliance with state, federal, and accreditation regulations.
• Oversee inventory and safeguard university assets.
• Coordinates with the educational services office and productively interacts with applicable Educations Services Officer.

Perks Await You at Embry-Riddle!

• Health Benefits: Experience comprehensive medical, dental, and vision coverage, along with wellness programs that include preventive care and fitness memberships. Our flexible spending and health savings accounts simplify managing healthcare costs. Join a workplace that prioritizes your health-because your journey to wellness should be rewarding! Buckle up for a healthier, happier you!
• Tuition Coverage:Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.
• Retirement Contributions:ERAU contributes an annual 6% gift of your base salary to your retirement plan and offers a 4% matching contribution, with no vesting period.

• Generous Time Off:Relax with 18 days of personal leave in your first year. Enjoy 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day.

Required Education and Qualifications:

• Bachelor's degree required
• At least three years of professional level experience, preferably working with students
• Proven ability to manage multiple priorities effectively in a professional setting.
• Candidates must have strong customer service experience and excellent communication skills. A customer-first attitude and professionalism are essential.

Required Skills, Knowledge, Abilities

• Analytical skills with an in-depth knowledge of information systems and technical expertise with Microsoft operating systems,Access,Excel, PowerPoint, Word, and Outlook/email, and preferably SalesForce experience.
• Ability to learn new things and keep up with the pace of changing technology.
• Ability to engage and connect with a diverse range of individuals in a friendly, approachable, and enthusiastic manner.
• Strong verbal and written communication skills.
• Ability to investigate, problem solve and make informed decisions.
• Working knowledge of office procedures and equipment.

Application process/requirements

To submit your application for this opportunity, please visit the Embry-Riddle Career Site and search for requisition number R310629. Please attach all relevant materials to your application when you apply online. Complete submissions include:

Cover letter

Full Resume

Contact information for at least three professional references (please note that references may be contacted as part of the interview/screening process)

Current Embry-Riddle employees:Please apply directly through the ERAU Employee Hub Central application within Workday.

Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry-Riddle makes employment decisions - including hiring, promotions, compensation, and other terms of employment - based on individual merit, qualifications, and abilities. Embry Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities. For further information, please visit our website.