Head of SAP - SOLUTIONS ARCHITECT

Job Summary

As the Head of SAP Practice, will lead the North American SAP consulting business, aligning with global strategy and driving growth, delivery excellence, and customer satisfaction. This role is responsible for business growth, offering development, delivery excellence, margin management, team leadership, and strategic customer engagement, while managing a high-performing team of SAP-specialized sales and practice managers.

The successful candidate must have deep SAP North America partner relationships and networks, familiar & proven track record working with JGTM with SAP and associated ecosystem partners to build the book of business,

Key Responsibilities

Practice Leadership & Strategy

• Define and execute the regional SAP practice strategy aligned with global objectives.
• Own the North American SAP revenue growth and billability targets.
• Support global practice in development of strategic roadmaps for SAP offerings including S/4HANA, SAP BTP, RISE with SAP, and industry solutions.
• Partner with cross-functional leaders (Sales, Delivery, Innovation) to create go-to-market strategies.
• Work with SAP alliance team to drive partner relationship and joint GTM planning and growth with SAP.

Team Management & Development

• Lead, mentor, and grow a team of SAP sales leads, delivery managers, and solution architects.
• Develop competency plans to upskill consultants in emerging SAP technologies.
• Promote a high-performance culture that emphasizes accountability, quality, and client success.

Sales & Business Development

• Drive SAP revenue growth across new and existing clients.
• Sales and account teams' enablement
• Enable SAP-focused sales campaigns in coordination with regional sales teams.
• Guide pursuit teams in developing winning proposals and customer presentations.
• Support C-level engagement and strategic client account planning.

Delivery Oversight

• Ensure high-quality, on-time, and within-budget SAP project delivery.
• Act as executive sponsor for key SAP programs and large transformation initiatives.
• Oversee project governance, risk management, and client satisfaction metrics.

Innovation & Offerings Development

• Collaborate with global COEs to enhance SAP solution offerings and accelerators.
• Drive the development of industry-specific SAP templates and methodologies.
• Monitor trends in the SAP ecosystem and integrate new capabilities into the practice.

Key Performance Parameters (KPIs)

• SAP Practice Revenue Growth (% YoY)
• Gross Margin & Profitability
• Client Satisfaction (CSAT/NPS)
• SAP Project Delivery Success Rate (% on-time/budget)
• New Business Wins (deal size, pipeline velocity)
• Team Utilization and Employee Retention
• SAP Alliance & GTM Success Metrics (e.g., joint wins)

Required Skillset & Experience

Leadership & Strategic Skills

• 15+ years in SAP consulting, with at least 5 years in a senior leadership role.
• Proven track record managing P&L and large cross-functional teams.
• Executive presence with experience engaging CxO-level clients.

SAP Domain Expertise

• Deep knowledge of SAP S/4HANA, RISE with SAP, and cloud migration.
• Familiarity with SAP BTP, analytics, and industry-specific solutions.
• Understanding of SAP sales, licensing, and ecosystem partnerships.

Sales & GTM Acumen

• Strong ability to lead sales pursuits and develop strategic proposals.
• Experience working with business development and marketing to generate pipeline.

Delivery & Quality Focus

• Solid background in SAP program management and delivery governance.
• Ability to troubleshoot and de-risk complex project scenarios.

Soft Skills

• Excellent communication, negotiation, and stakeholder management skills.
• Entrepreneurial mindset with a bias for execution.
• Collaborative leadership style fostering cross-functional alignment.

Education & Certifications

• Bachelor's Degree in Engineering, Business, or related field (MBA preferred).
• SAP certifications (S/4HANA, PMP, or TOGAF - a plus).