Epic Patient Access Analyst

General Purpose of Job:

The Entry-Level Application Systems Analyst provides foundational support, including troubleshooting, minor configurations, and documenting application systems. This role focuses on developing technical and analytical skills in application management.

Essential Duties:

This job description is intended to cover the minimum essential duties assigned on a regular basis. Team members may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.

• Assist in analyzing and resolving basic application issues, escalating complex problems as needed.
• Performs primary support of applications as experience progresses.
• Monitor applications for performance issues, escalating as needed.
• Collaborate with team members, included in vendor relationships.
• Document workflows, configurations, and issue resolutions according to standards.
• Collaborate with team members to ensure effective communication of application issues.
• Develop foundational skills in application management and problem-solving.
• Perform minor system configurations and support system upgrades.