Student Employment - Pirate Techs - Service Desk Technical Supports

ECU Department of ITCS Client Engagement and Support is currently seeking several Pirate Tech Service Desk Technical Support Technicians to assist faculty, staff, students, retirees, alumni, and other ECU clients both over the phone and email.

The support technicians will assist clients with technology related issues such as

Setting up email on computers and smart phones
Connecting devices to Wi-Fi
Installing ECU software
Troubleshooting computer related issues.

They will also assist with checking a client's account and providing information to clients on how to reset their passphrase.

The selected candidates need to be responsible, committed to work, have good communication skills, have good note taking skills, have a willingness to learn, and the ability to provide good customer service.

Please upload your resume and cover letter online

East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act ( ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/ TTY) or ADA-Coordinator@ecu.edu.