Manager, Events and Operations

Company Description

Informa Festivals marks an exciting new chapter in B2B events, bringing some of the world's most influential creative, technology and business festivals together. We're combining prestigious events like Cannes Lions, Black Hat, Money20/20, GDC, and London Tech Week with cutting-edge marketing intelligence platforms and advisory services to deliver unmissable experiences and insights.

Our festival-led approach reimagines traditional B2B events, creating powerful, immersive experiences that drive innovation and industry advancement. Building on decades of expertise and powered by Informa's international reach, we're shaping the next generation of business festivals.

As a Manager, Events and Operations, you support the Effie Awards team in the event planning and execution of our awards programs. Reporting to the Director, Awards, you'll manage multiple in-person and virtual events annually, working across all aspects of event operations in both supporting and leading capacities. You'll also contribute to strategic projects including venue selection, supplier procurement, and process improvement. In this role, you will manage all event related aspects of the awards program. The ideal candidate will have excellent project management skills, detail-oriented with excellent organizational skills, strong customer service skills, and a creative thinker who generates and implements new ideas.

Key Responsibilities:

Event Management:

• Own and execute all logistical aspects of Effie Awards events, including live/virtual judging sessions, the annual US gala, and special meetings.
• Serve as the operational point of contact for event partners, ensuring seamless event execution while maintaining strict attention to detail.
• Function as an SME in Effie's event management software, setting up events for multiple Effie programs following established protocols, overseeing the registration process from event creation and data collection through to follow up communications.
• Oversee the technical aspects of events, including tech checks, presenter rehearsals, and ensuring proper setup for all virtual components.
• Prepare and manage day-of event materials, including jury lists, and other printed materials.
• Deliver accurate budgeting and forecasting for event costs
• Conduct post-event debriefs to drive continuous improvement

Program Management:

• Maintain and update yearly lists of judges and partners, incorporating Effie recommendations to ensure diversity and robust participation.
• Foster ongoing relationships with entrants, judges and partners ensuring clear communication and continued engagement throughout the year.
• Utilize HubSpot to streamline communication with judges and entrants, ensuring timely responses to all inquiries and providing accurate instructions.
• Research, analyze, and assist in the development of program improvements, ensuring continuous growth and efficiency.

• Proven track record managing B2B or B2C events with a history of successful collaboration with product, marketing, sales, and finance teams
• Strong project management skills with internal and external stakeholders
• Exceptional organizational skills with strong attention to detail.
• Experience developing and implementing new ideas and processes
• Demonstrated ability in cost management and budgeting across multiple events
• Experience working on US based events
• 7+ years of professional experience in the event industry.
• Proven track record of successful event execution.
• Experience with event management software; Cvent knowledge is a plus.
• Bachelor's degree in Marketing, Communications, or related field
• Travel Requirements: This role requires travel up to 15% of time, including domestic and occasional international travel.
• Proficient in Microsoft Office Suite with a strong working knowledge of Excel, including managing detailed data and collaborating with team members on shared documents; advanced formulas not required.
• Ability to thrive in fast-paced environments and manage multiple priorities simultaneously.
• Strong communication and relationship-building skills.
• Self-starter who can work independently while collaborating effectively with cross-functional teams.
• Creative problem-solver who can balance innovative thinking with practical execution.
• Project management skills
• Strong customer service skills
• Creative thinker who generates and implements new ideas.

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you're not spending time together in one of our offices or other workplaces - like at an Informa event - you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here's some of what you can expect when you join us. But don't just take our word for it - see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves
• Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world

The salary range for this role is $65K- $80K, based on experience.

This posting will automatically expire on Dec 1, 2025

We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most - although not all - of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodationsto assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence.At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

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