IT Workstation Support Specialist I

Important Application Submission Information

Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

This role is responsible for the implementation of effective end user computing applications and PC/Workstation based LAN systems. The associate will work closely with teammates on various activities including determining resources necessary to preform the work and assigning tasks to appropriate support.

• Plans, leases/purchases, deploys/installs system level technical support and remote management for workstations or network printers.

• Tests and evaluates new PC packages.

• Performs equipment testing and vendor support management activities.

• Provides guidance, assistance, coordination and follow-up on customer questions and resolves problems or malfunctions of systems applications, hardware or software.

• Utilizes appropriate Information Management processes to carry out work assignments.

• Maintains specific knowledge of the functionality of assigned products supported.

• Isolates and communicates resolution of simple problems.

• Associates degree in Information Technology

• In lieu of Associates degree(s) listed above, High School/GED AND 2 year(s) related work experience

• Previous Duke Energy experience

• Proficient using Microsoft products such as Excel, Word, and Power Point

• Onsite Mobility Classification - Work will be performed at a company facility.

• Office Environment

Travel Requirements

Privacy

Do Not Sell My Personal Information (CA)

Terms of Use

Accessibility