Factory IT/OT Specialist - Bland

The Opportunity

Join Hitachi Energy and become a key player in bridging IT and OT environments at our factory sites. In this role, you'll provide hands-on support for both office IT and shop floor IT/OT assets, ensuring seamless operations and robust cybersecurity. You'll be the first responder for IT/OT security incidents, helping safeguard critical systems and maintain compliance with global standards. This is your chance to make a real impact in a dynamic, technology-driven environment where innovation meets reliability. Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.

How You'll Make an Impact

• Deliver onsite IT support for factory and office systems.
• Maintain and troubleshoot IT/OT assets, including kiosks, printers, and security systems.
• Act as first responder for IT/OT cybersecurity incidents.
• Apply security patches and remediation measures on critical assets.
• Monitor OT systems and report abnormal behavior.
• Collaborate with vendors to ensure proper configuration and maintenance.
• Implement security measures under global cybersecurity guidance.
• Support collaboration tools and meeting spaces for seamless connectivity.

Your Background

• Formal IT qualification or completed IT apprenticeship.
• Minimum 2 years of professional IT support experience.
• Fluent in English with strong communication skills.
• Proactive, solution-oriented, and able to work independently.
• Familiarity with ServiceNow, MS Office 365, Windows, iOS, and asset management tools.
• ITIL 4 knowledge and Lean Six Sigma certification preferred.

More About Us

• At Hitachi Energy, we power sustainable energy solutions for a better future.
• We offer continuous learning, career growth, and global collaboration opportunities.
• Join a team that values innovation, diversity, and making a positive impact worldwide.