Operational Project Manager

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:

The HCS Operational Project Manager for Care Access Analytics leads high-impact, system-wide projects that advance UNC Health's analytics strategy and operational effectiveness. This role manages projects from initiation through completion, ensuring delivery within scope, timeline, and budget. Partnering closely with analytics leaders, business intelligence analysts, and operational stakeholders, the Project Manager defines project scope, goals, and deliverables that support system priorities and data-driven decision-making. The position develops and executes project plans, coordinates resources, manages communications, and tracks performance to ensure timely and sustainable outcomes. This role fosters collaboration across entities, technical and operational teams, executives, and physicians to translate insights into action and promote a culture of data-informed improvement and high performance across UNC Health.

Responsibilities:
1. Confidentiality - Handles confidential information with sensitivity and discretion in accordance with Privacy & Health Care System requirements.
2. Customer Focus - Creates and maintains a customer focused work environment that attracts and retains high caliber employees. Coaches and mentors employees in such a way as to obtain superior organizational engagement and performance. Monitors and evaluates performance and strives to ensure that all employees are treated fairly with compassion and respect.
3. HCS Operational Project Management - Responsible for the overall direction, coordination, implementation, execution, control and completion of system-wide projects ensuring consistency with UNC Health Care's strategy, commitments and goals. Develops project plans, goals, and budgets identifies resources needed, develops schedules and methods for measuring results while maintaining optimum working relationships with all UNCH facilities.
4. Problem Solving - Analyzes and resolves complex issues, develops policies & procedures that maximize efficiency necessary to carry out co-locations and integrations. Ensure all proper internal controls are in place to safeguard assets of the system and satisfy internal and external regulatory requirements. Develops and monitors operating and capital budget.
5. Process Improvement - Works with peers to identify and analyze opportunities for improvement. Implements processes to identify, implement, and ensure standardization decisions occur with minimal disruption to patient care or administrative activities and creating win-win solutions.

Other information:
Education Requirements:
* Bachelor's degree in an appropriate discipline.
Licensure/Certification Requirements:
* No licensure or certification required.
Professional Experience Requirements:
* Five (5) years of project management experience of which 2 years of experience must be in a supervisory, management or leadership role.
Knowledge/Skills/and Abilities Requirements:
* Accountability Ability to bring project to successful completion on time and within budget through political sensitivity.

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: Care Access - Sustainment

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range:$38.17 - $54.88 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Remote

Work Schedule: Day Job

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.