Account Manager, Commercial

Find your place at The Partners Group, a purpose-driven company committed to making a difference in our community through our work and inspiring others to do the same.

TPG's success is driven by a culture that values partnerships. We're looking for people who invest in their relationships, seek to learn, create winning solutions for all, and do what they say they are going to do. Hard work goes without saying at TPG, supported by our culture that thrives on having fun while living well. This is what it means to be a partner for our clients and teammates.

Are you ready to join an amazing team that has won too many Employer of Choice awards to list? Let's work together!

The Partners Group currently has an outstanding opportunity for an experienced commercial insurance professional to join our Commercial Lines team as an Account Manager.

How you will have an impact at TPG:

As a Commercial Account Manager, you'll play an integral role in supporting our clients and Producers by managing day-to-day service needs, ensuring accuracy in coverage, and delivering an exceptional client experience. You'll handle a mix of technical and relationship-focused responsibilities - combining your insurance knowledge, attention to detail, and communication skills to build trust and long-term partnerships with our clients.

A typical day in this role:

• Serve as the main contact for assigned Commercial Lines clients, handling daily service requests and resolving issues promptly
• Manage account servicing, including renewals, endorsements, certificates, and policy documentation, with accuracy and attention to detail
• Coordinate renewal and re-marketing efforts; preparing submissions, reviewing quotes, comparing coverage, and supporting Producers with proposals and presentations
• Analyze client needs, exposures, and coverage forms to identify gaps and recommend appropriate solutions
• Collaborate with Producers and internal teams to market and place new and renewal business while maintaining thorough documentation in AMS360
• Participate in client meetings and team discussions to support strong relationships and client retention

Key details

Location: Renton, WA or Portland, OR - in-office and hybrid work opportunities

Hours: 40 hours/week, Mon-Fri

Salary Range: $75,000 - $105,000 annually, DOE

Physical Requirements: Ability to sit for long periods of time, ability to communicate verbally and in writing, and ability to handle long periods of screen time.

What you'll bring to the table

• Active Property & Casualty License (required)
• At least 3 years of experience in commercial insurance account management, client service, or related roles
• Bachelor's degree preferred; high school diploma (or equivalent) required
• Strong understanding of commercial insurance coverage lines, policy forms, and underwriting processes
• Proficiency in Microsoft Office Suite, and experience using AMS360 or similar agency management systems
• Ability to navigate complex carrier websites to enter data, locate policy information and generate documents
• Exceptional communication skills, written and verbal
• Proven ability to stay organized and manage multiple priorities with accuracy and professionalism

What will make you really stand out

• Professional insurance designations such as CIC, CPCU, or ARM
• Experience supporting multiple Producers or managing a diverse client portfolio
• Experience with multiple insurance carriers
• A proactive mindset with a passion for helping others and collaborating as part of a close-knit team
• Positive, professional, and approachable demeanor - you enjoy your work and help foster a supportive team environment
• Comfort adapting to evolving client needs and maintaining composure under pressure

What TPG can offer you

At TPG, you'll be part of one of the largest independently owned insurance brokerages in the Pacific Northwest. We value collaboration, integrity, and putting clients first - all while supporting our team members with opportunities for growth, a hybrid work schedule, and a supportive, professional environment. This includes:

• A rich benefits package including generous paid time off, medical and dental insurance, life and disability insurance, retirement plan, and employee stock purchase program
• Support & Development to cultivate your knowledge and Continuing Education to maintain or support your professional designations
• Community Involvement perks, including 8 hours paid volunteer time per quarter, charitable contributions matched by TPG, and an All-company holiday volunteer day

Commitment To Diversity

TPG promotes a culture of inclusion and is committed to growing the diversity of our workforce. This is a place where all employees have the opportunity to achieve their goals and meet the needs of our clients and the communities we serve. Embracing and encouraging a diverse range of perspectives makes us stronger, smarter, and more effective. The sum of our individual differences drives our culture, reputation, and achievements.

Apply Today

If this sounds like the right fit for your skills and experience, we'd love to hear from you! Jumpstart the application using your resume. While a cover letter is not required, we'd love to learn why you're interested in the opportunity to join us!

Please note: Direct applicants only. We are not accepting resumes or inquiries from external recruiters or staffing agencies.

The Partners Group provides equal employment opportunities to all employees and applicants for employment. TPG prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We use E-Verify to confirm the identity and employment eligibility of all new hires.