User Community Manager

Location: Westminster, CO

What You Will Do:

The User Community Manager for Trimble Labs will be responsible for managing and growing our user communities, which currently consist of over 9,000 users. This role involves engaging with users, gathering feedback, and facilitating testing initiatives for Trimble products, including Alpha and Beta versions. You will work closely with the Trimble UX team, particularly within the Research Innovation Lab, to ensure that the community's insights are integrated into product development.

Manage and expand the Trimble Labs program, our testing community with over 9,000 users.

• Collaborate with the Connect product team to manage and grow the Connect Labs community, along with 1-2 other user communities.

• Facilitate gathering user feedback on ideas, prototypes, and Alpha/Beta versions of products.

• Analyze customer feedback and translate findings into actionable insights for product development.

• Collaborate with cross-functional teams including product management, engineering, and other UX teams.

• Communicate survey results and feedback to community members, fostering transparency and trust.

• Identify opportunities to improve the user engagement program.

What Skills & Experience You Should Bring:

• 2-3 years of experience in user experience, research, customer engagement, or a related field

• Proven experience in community management or a related field.

• Strong understanding of user experience (UX) principles and user-centered design.

• Familiarity with various research methodologies, including surveys and usability testing.

• Ability to analyze complex data and present findings clearly and concisely.

• Excellent communication, interpersonal, and collaboration skills.

• Experience with tools for research and feedback collection.

Preferred Qualifications:

• Experience in the AECO (Architecture, Engineering, Construction, and Operations) industry or related fields.

• Experience with the Trimble ecosystem.

Compensation: Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.

Hiring Range

Pay Rate Type

Bonus Eligible?

Commission Eligible?

Benefits: Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.

How to Apply: Please submit an online application for this position by clicking on the 'Apply Now' button located in this posting.

Application Deadline: Applications could be accepted until at least 30 days from the posting date.

At Trimble, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone can thrive. Guided by our core values-Belong, Innovate, and Grow-we embrace and celebrate differences, knowing they make us stronger and more innovative. We are proud to be an equal opportunity employer, welcoming individuals of all backgrounds and advancing opportunities while embracing race, color, gender identity, sexual orientation, religion, disability, veteran status, or any other protected and diverse characteristic. We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to seek reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for Trimble. For more, please see Trimble's Code of Business Conduct and Ethics at https://investor.trimble.com, under "Corporate Governance."

Our mission to transform the way the world works starts with transforming how we work together. By actively listening, asking questions, and taking intentional actions, we cultivate a culture that provides equitable opportunities for everyone to contribute and grow.

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