Product Manager - Salesforce

Make your next move an expert one.

At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities.

Why Colliers?

Our enterprising environment needs your expertise to facilitate Colliers' continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career.

SUMMARY
The Salesforce Product Manager is responsible for shaping the vision, strategy, and ongoing enhancements of our Salesforce ecosystem to achieve strong business results, promote customer success, and encourage scalable platform innovation. This role is responsible for driving end-to-end program execution - from scoping and resource planning to delivery and post-launch optimization - ensuring that projects are delivered on time, on budget, and aligned with business objectives.

Collaborating with various stakeholders, the Salesforce Product Manager will oversee product vision, technical architecture, roadmap, quality standards, and go-to-market strategies for solutions powered by Salesforce to expand the Colliers ecosystem that includes Salesforce, Precision Loan Management, Docuware and proprietary systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Product Lifecyle Management and Strategy

• Lead software product life cycle management to include roadmap planning, prioritization, and release cadence for Salesforce features, integrations, and automation that aligns with the business objectives
• Champion change management initiatives to drive adoption of lifecycle protocols and best practices across multidisciplinary teams.
• Define and track KPIs related to lifecycle protocol adoption, including delivery speed, quality, compliance, and stakeholder satisfaction.
• Represent the Salesforce platform in executive forums and contribute to broader technology strategy and budgeting
• Manage end-to-end delivery: requirements, solution design, build, test, deployment, and post-release support
• Establish and enforce best practices for Salesforce data model design, security, integrations, testing, and change management
• Ensure seamless integration with other systems and platforms as part of a unified data strategy

Stakeholder Collaboration and Team Leadership

• Partner with business stakeholders (production, underwriting, marketing, servicing, accounting) to translate Salesforce requirements into measurable outcomes and KPIs
• Build, lead, and grow a multidisciplinary team (administrators, developers, technical personnel) to deliver scalable and high-quality Salesforce solutions
• Champion a feedback loop to continuously improve the Salesforce platform
• Evaluate scheduled work and make recommendations around resource needs, including consultant engagements
• Evaluate and oversee third-party Salesforce engagements to ensure quality results where applicable
• Ensure compliance with data governance, security, and regulatory requirements
• Additional duties as required

REQUIRED EDUCATION AND EXPERIENCE

• 8+ years of experience in similar roles or same responsibilities, while working with Salesforce, SQL Databases, PLM, or content/document management systems
• 5+ years of people management experience
• Demonstrated experience designing, implementing, and institutionalizing software product lifecycle protocols
• Strong product management experience: roadmap ownership, prioritization frameworks, budgeting, risk management, and outcome-driven delivery
• Excellent stakeholder management and communication skills with experience aligning technical work to business strategy
• Strong communication skills and ability to work collaboratively in cross-functional teams
• Technical knowledge of Salesforce architecture, Apex, Lightning, APIs, middleware/integration patterns, data management, and security preferred
• Experience working in the commercial mortgage industry preferred
• Bachelor's degree in business, Information Systems, or related field (or equivalent experience)

BENEFITS
We offer a comprehensive benefits package for employees and their families including medical and dental plan; 401k plan including company matching; firm funded life and disability insurance.

COMPENSATION

Pursuant to the laws regarding job postings where the position is located in, Colliers is disclosing the following information:

Area/Location Specific: Minneapolis, MN

Approximate salary range for this role: $150,000 - $180,000 annually

This position is also eligible for a discretionary bonus.

Our compensation ranges are determined by role, level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

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Make your next move an expert one and join us as we lead the industry into the future.

Direct applicants only please, no agencies.

Colliers provides equal employment opportunity to all persons. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact accommodations@colliers.com