Branch Manager - Bay Shore, NY

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Job Summary

RelaDyne is seeking a Branch Manager to lead facility operations, associates, and business processes with a focus on excellence, profitability, and customer satisfaction. This position is responsible for ensuring operational efficiency, driving sales growth, and maintaining a culture of accountability and safety. The Branch Manager provides hands-on leadership across operations, warehouse, sales, and customer service to achieve financial objectives, sustain customer loyalty, and support the company's continued growth.

Essential Duties and Responsibilities

Leadership & People Development

• Build and lead a high-performing team that supports operational and sales excellence.

• Recruit, train, and develop associates to achieve growth, performance, and succession readiness.

• Communicate goals, expectations, and company direction regularly to all team members.

• Provide effective coaching, motivation, and performance management to drive results.

• Conduct annual performance evaluations and support professional development opportunities.

• Maintain compliance with all local, state, and federal laws, including labor, safety, and OSHA requirements.

Operational Excellence

• Oversee daily operations to ensure process consistency, efficiency, and profitability.

• Maintain all facilities, property, and equipment for professional appearance and safe operation.

• Implement operational best practices to improve productivity, reduce losses, and maximize profits.

• Monitor key performance indicators to ensure accountability and continuous improvement.

Warehouse & Distribution

• Lead warehouse operations to ensure safety, accuracy, and efficiency.

• Maintain compliance with all DOT and OSHA regulations.

• Manage inventory control processes to ensure data integrity and optimal stock levels.

• Oversee vehicle and equipment maintenance to ensure reliability and cost-effectiveness.

Sales & Business Development

• Partner with regional and local sales teams to grow market share and improve customer retention.

• Build customer relationships that strengthen loyalty and drive revenue growth.

• Promote RelaDyne's brand through exceptional service and value-added solutions.

• Achieve branch financial goals, including sales, profitability, and operating expense targets.

Other Responsibilities

• Represent RelaDyne professionally in all internal and external interactions.

• Attend regional, corporate, and industry meetings as required.

• Support company programs, initiatives, and strategic objectives.

• Maintain flexibility in work hours to meet business needs.

Knowledge, Skills, and Abilities

• Strong leadership and people management skills.

• Excellent communication, negotiation, and interpersonal abilities.

• Proven ability to analyze data and drive operational and financial performance.

• Knowledge of inventory, logistics, and supply chain operations.

• Customer service orientation with focus on relationship building and retention.

• Proficiency in business systems and reporting tools.

• Ability to work in a fast-paced, hands-on environment and manage multiple priorities.

Requirements and Qualifications

• Bachelor's degree in Business Administration, Operations Management, or related field preferred; equivalent experience accepted.

• Demonstrated experience in operations, logistics, warehouse management, or branch leadership.

• Proven success managing budgets, performance metrics, and customer relationships.

• Strong understanding of safety, compliance, and operational best practices.

• Experience leading teams in industrial distribution, logistics, or service-based industries preferred.

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Equal Opportunity Employer/Disability/Veterans

RelaDyne, and its affiliates, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status as a qualified individual with disability, or any other protected class status.

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