Engineer I, Power Quality

JOB TITLE: Engineer I, Power Quality

Location: North Fort Myers, FL

Work Hours: 8am - 5pm, M-F with occasional call out

Our benefits include:

• Company-wide annual incentive plan
• Medical, vision and dental insurance
• 401(k) plan with a generous 6% company match
• Company funded Pension Plan
• On-site wellness/medical facility
• Company paid Short & Long-Term Disability insurance
• Health Savings Account with an employer contribution
• Flexible Spending Accounts
• Paid time off and paid holidays
• Wellness program with financial rewards
• Tuition reimbursement
• Group life insurance
• Critical Illness and Accident Insurance

LCEC provides reliable, cost-competitive electricity to more than 250,000 members throughout a five-county service territory located in Southwest Florida. We employ approximately 460 skilled employees and are one of more than 900 electric distribution cooperatives located throughout the United States. LCEC has been recognized locally and statewide as an industry leader and continually receives acknowledgment for the work that our employees do in the community along with other civic, environmental and professional honors.

Position Summary: Investigate inquiries regarding power quality or voltage problems. Conduct analysis of locations experiencing abnormal frequency of outages and/or service interruptions. Provide support to Customer Service Representatives and Account Executives with regards to power quality issues or voltage problems from customers.

Position Responsibilities

• Develop and maintain reports and analyze data relevant to customer related issues regarding power quality or voltage concerns.
• Review and analyze voltage recordings and perform post-fault event analysis. Based on analysis, make recommendations for equipment upgrades or change-outs in a cost-effective manner.
• Perform tasks required to document and track equipment upgrades and/or change-outs in the work order management and customer information systems.
• Direct correspondence with customers to gain better understanding of power quality issues and improve customer satisfaction.
• Identify and solve power quality related issues for individual residential customers, and work with Account Executives to mitigate power issues for Commercial / Industrial customers, with a focus on customer satisfaction.
• Assist in maintaining of data/indices associated with power quality such as Momentary Average Interruption Frequency Index (MAIFI), and Customers Exceeding Multiple Interruptions (CEMI5).
• Serve as the Subject Matter Expert with regards power quality related problems.
• Prepare and maintain power quality specifications and standards in compliance with industry guidelines and good engineering practices.
• Evaluate application of new power quality monitoring equipment.
• Provide technical support to construction crews with regards to power quality issues.
• Participate on project teams for large scope projects.
• Maintain effective working relationships with employees at all levels within LCEC. Ensure smooth operations, productive communications, and effective understanding during all interpersonal contacts. Provide current and accurate information to all requesters, courteously and in a timely manner.
• Support Storm Restoration efforts when needed. Work in emergency storm situations (i.e. hurricanes) and work long hours (>12 hours per day) for many continuous days/weeks as needed.
• Perform other duties as assigned.

Education

• BS in Electrical Engineering. (Required)
• Masters' degree in Electrical Engineering. (Preferred)

Work Experience

• 3 years' engineering experience. (Required)
• 2 years' experience in a power engineering profession. (Required)
• 1 year of experience in an E&O engineering role. (Required)

Knowledge, Skills, and Abilities

• Strong proficiency with Microsoft Office Professional Suite, including Word, Excel, Outlook, and PowerPoint. (Required)
• Demonstrated ability to engage effectively with all levels within and outside of the organization. (Required)
• Strong organizational skills with demonstrated ability to manage multiple projects and demands. (Required)
• Strong analytical, decision analysis and problem-solving skills. (Required)
• Ability to work effectively in high-energy and fast-paced environment. (Required)
• Excellent verbal and written communication skills. (Required)

Licenses

• Florida driver's license or ability to obtain one, upon hire. (Required)
• Licensed professional engineer. (Preferred)

Physical Demands and Working Environment: The physical demands and working environment characteristics described here must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical Demands: Standing Occasionally,
  Walking Occasionally,
  Sitting Frequently,
  Lifting Rarely up to 25lbs
  Carrying Rarely,
  Pushing Rarely,
  Pulling Rarely,
  Climbing Rarely,
  Balancing Rarely,
  Stooping Rarely,
  Kneeling Rarely,
  Crouching Rarely,
  Crawling Rarely,
  Reaching Rarely,
  Handling Occasionally,
  Grasping Occasionally,
  Feeling Rarely,
  Talking Constantly,
  Hearing Constantly,
  Repetitive Motions Frequently,
  Eye/Hand/Foot Coordination Frequently,

• Working Environment: Frequently Air-conditioned office environment, Rarely Extreme cold, Rarely Extreme heat, Rarely Humidity, Rarely Wet, Occasionally Noise, Rarely Hazards, Rarely Temperature Change, Rarely Atmospheric Conditions, Rarely Vibration.

STORM DUTY REQUIREMENTS.... Responding to storms may be considered a condition of employment: LCEC provides critical services to our community during an emergency. Employees may be required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our LCEC members. Employees are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's guidelines and procedures.

Please note that at the time a candidate is made a job offer, the candidate will be subject to a background check and a drug screening.