Quality Improvement HC Specialist 3

#CA-DK

This position assumes full responsibility for the Department of Radiology's comprehensive quality, safety, and performance program. This Quality Assurance (QA) position works closely with the Radiology Quality and Safety Committee as it relates to safety, quality of care, and clinical processes. The Radiology QA position provides analysis, integration and coordination of internal and external quality data and regularly performs data and process quality audits to ensure improvements in error prevention and Radiology operations.

Duties include developing, monitoring, and evaluating quality management reports and metrics; performing statics and analysis of data; write and revise SOP's; regularly creating and distributing data reports to department and hospital quality committees; and accreditation requirement compliance. The QA is also responsible for review, investigation and timely resolution of Radiology errors and incident reporting, ensuring documentation of errors and resolution outcomes in the hospital incident reporting system.

Apply By November 14, 2025 at 11:59 pm

Minimum Qualifications

For full consideration, applicants are encouraged to upload license and/or certification if required of the position

• Bachelor's degree in nursing or other healthcare profession, or a combination of comparable clinical education and /or experience.
• Minimum of 5 years of direct work experience in Radiology.
• Experience working in a quality assurance position in a Radiology Department.
• Thorough knowledge of QA/QI standards, clinical chart review and abstraction, and regulatory requirements.
• Thorough knowledge of QA/QI models, measurement tools, and techniques, including collection, aggregation, abstraction, validation, analysis, and reporting of data.
• Detail oriented, with proven ability to effectively manage time, see projects through to completion, organize competing priorities, and effectively address complex, urgent issues as they arise.
• Strong critical thinking and problem-solving skills to manage multiple levels of information and responsibilities, to quickly assess complex problems, and to develop and implement timely and effective solutions.
• Analytical and problem-solving skills to work with complex information, determine impact, identify risks, evaluate approaches; and develop solutions within the context of priorities, time constraints, and available resources.
• Strong interpersonal skills for collaborating effectively with a broad range of clinical and technical staff and representatives of external regulatory agencies and for mentoring lower-level QA/QI staff.
• Strong skills required to effectively convey complex clinical and technical information both verbally and in writing and to produce high quality reports and documentation.
• Strong knowledge of various administrative and business software packages, and of the specialized applications for quality data management.
• Strong skills to influence staff, management, and clinicians at all levels and across departments.
• Knowledge and ability to provide guidance on quality indicators or metrics, describing how they relate to patient care and safety.
• Ability to perform statistics and analysis of data including interpretation and correlation.
• Ability to prepare reports using applicable software applications (e.g. Word, Excel, Power Point, Visio), and to present reports to various departmental and hospital committees.
• Possess technical knowledge of Radiology exams and processes.
• Knowledge of state, federal, hospital and departmental regulations and requirements.
• Knowledge of regulatory requirements pertaining to Radiology.
• Knowledge of quality assurance, quality system essentials, quality improvement, benchmarking, metrics, data analysis, and audit processes.
• Ability to collect data and synthesize information from a variety of sources; Radiant (RIS), EPIC EMR, RL Solutions, and other programs as necessary.
• Full understanding of the Radiology Quality Map and how each step impacts the patient, recognizing that at each point there is opportunity to improve processes and outcomes.
• Knowledge to assess and recommend changes to maintain compliance with federal and state requirements and internal policies.
• Political acumen and collegial communication skills to interact with persons at all levels of the hierarchy with varying backgrounds, levels of expertise, interest, and personal investment.
• Experience using a range of organizational and time management skills to coordinate and prioritize a diverse, complex workload and to meet competing deadlines in a fast-paced environment with high attention to detail.
• Active listening skills, giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking skills to convey information effectively.
• Reading comprehension skills to fully understand written sentences and paragraphs in work-related documents.
• Service orientation skills to actively look for ways to help internal and external customers.
• Ability to independently conduct research, perform quantitative and qualitative analysis of diverse information and prepare analysis and reports in logical format.

Preferred Qualifications

• ARRT/ASRT/CNMT Certification as a Radiologic Technologist, Ultrasound Technologist, Nuclear Medicine Technologist or possess sufficient demonstrated knowledge of these disciplines.
  

Key Responsibilities

• 40% - QUALITY ASSURANCE
• 30% - DATA ANALYSIS AND REPORTING
• 25% - REGULATORY COMPLIANCE AND RISK MANAGEMENT
• 5% - EDUCATION

Department Overview

The Department of Radiology is a 24-hour, seven day a week operation providing imaging services to adult and pediatric inpatient and outpatients.

Department Specific Job Scope

The incumbent should be an experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems / issues of diverse scope and determines solutions. Applies skills and experience as a seasoned quality data and / or improvement (QI) specialist to projects of medium size at all levels of complexity, or to portions of large projects.

POSITION INFORMATION

• Salary or Pay Range: $3,945.83 - $7,387.50
• Salary Frequency: Biweekly
• Salary Grade: 229
• UC Job Title: QLTY IMPV HC SPEC 3 HX
• UC Job Code: 005182
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 100%
• Shift (Work Schedule): Mon-Fri
• Location: Main Hospital (HSP001)
• Union Representation: HX-Healthcare Professionals
• Benefits Eligible: Yes
• This position is 100% on-site

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

• High quality and low-cost medical plans to choose from to fit your family's needs
• UC pays for Dental and Vision insurance premiums for you and your family
• Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
• Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Access to free professional development courses and learning opportunities for personal and professional growth
• WorkLife and Wellness programs and resources
• On-site Employee Assistance Program including access to free mental health services
• Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
• Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
• Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here

Physical Demands

• Standing - Occasional Up to 3 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Occasional Up to 3 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer/Patient Contact - Frequent 3 to 6 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

Must be able to travel throughout UCDH CampusWork occasional overtime including evenings and weekends, usually on short notice to meet operational needs.Must be able to communicate effectively with diverse audiences including senior leaders, physicians, managers, supervisors, technologists, and a wide variety of non-technical staff.

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.

As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

To view the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks