Enrollment Coordinator/Senior Enrollment Coordinator

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The Enrollment team assists the Admissions team in welcoming and guiding students through the enrollment process. As the primary point of contact for campus students accepted to the university, the coordinator will provide personalized support and guidance, ensuring a smooth transition for students as they begin their education. The coordinator contributes to admissions efforts by conducting student interviews, organizing campus/virtual resource tours, and facilitating informative sessions as required.

This role is onsite at Herzing University's Madison Campus and will have a 40-hour per week schedule, typically between the hours of 8:30 and 5:30. There will be the occasional need for weekend or evening hours. The level a final candidate will be hired at will be dependent on qualifications and prior applicable experience.

REQUIREMENTS:

• Bachelor's degree or equivalent experience in a relevant field.
• Prior experience in college admissions or related field is preferred.

COMPENSATION is determined based on the qualifications, experience, and circumstances of each hire. It is uncommon for new employees to start near the top of the salary range. We offer a comprehensive benefits package, including a tuition waiver and reimbursement program, health insurance, paid time off, and a retirement savings plan. The hourly pay range for this position is $22.00 to $29.78 (EC) or $24.31 to $32.89 (Sr. EC).
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RESPONSIBILTIES (may vary slightly between the Coordinator level and Senior Coordinator level):

• Student Support: Serve as the main contact for campus students accepted to the university, providing timely and accurate information to guide them through the enrollment process.
• Enrollment Process: Assist students in completing all necessary enrollment forms, ensuring compliance with university policies and procedures.
• Information Sessions: Conduct informative sessions for prospective students and their families, sharing detailed information about the university, programs, and admissions requirements.
• Campus Tours: Organize and conduct campus tours, showcasing the university's facilities, resources, and campus life to prospective students and visitors.
• Student Interviews: Conduct interviews with prospective students, evaluating their qualifications, goals, and fit for the university.
• Cohort Management: Collaborate with the admissions team to identify and communicate cohort needs to ensure optimal enrollment and fill rate. Regularly assess cohort capacities and communicate any gaps or potential areas of concern to the admissions team.
• Communication: Maintain regular communication with students, answering inquiries via various channels (e.g., email, phone, in-person meetings), and providing updates on the enrollment process. Drives continued student engagement up through the third week of class.
• Documentation: Maintain accurate records of student interactions, ensuring that all pertinent information is properly recorded in the university's systems.
• Review and process all documents required for admission into the University. (Senior)
• Help students prepare for classes by explaining their schedule, classroom requirements, classroom navigation, book validation, and any additional class preparation based on the needs of the student. (Senior)
• Track required documents needed and help secure the necessary documents needed for financial clearance and matriculation into the University. (Senior)

Herzing University is committed to providing a diverse environment and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution.

Physical Requirements:

• Must be able to remain in a stationary position 50% of the time.
• Must be able to occasionally move around the work location.
• Constantly operates office and/or teach equipment which may include computers, copiers, fax machines, audio/visuals.
• Frequently uses voice and hearing to communicate with students, staff or colleagues face-to-face or over the telephone.
• Visually or otherwise identify, observe and assess.
• Occasionally move, carry, or lift 10 pounds.

Applicants must be authorized to work for any employer in the U.S. We do not sponsor or take over sponsorship of an employment Visa at this time.

It is the university's practice to recruit and hire without discrimination because of skin color, gender, religion, LGBTQi2+ status, disability status, age, national origin, veteran status, or any other status protected by law. https://www.herzing.edu/about/diversity

Herzing University prohibits sex-based discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at https://www.herzing.edu/title-ix.