Community Engagement Program Manager

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

The mission of the School of Social Work is to advance equity, transform systems, improve lives. The School's curriculum supports the mission and recognizes the uniqueness of the region served, including concerns for disadvantaged, vulnerable, and oppressed individuals, families and communities. Classes provide rigorous and evidence-based content, and give students the opportunity to explore theory, learn intervention skills and engage in challenging dialogue with colleagues.

The Office of Community Engagement and Outreach ( OCEO) is a newly launched initiative within the UNC School of Social Work that seeks to reinforce, reimagine, and reenergize how the School partners with communities in pursuit of its mission: advancing equity, transforming systems, and improving lives. The OCEO strengthens both the School's capacity for community engagement and the capacity of communities themselves to drive social change.

This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station. If business needs change, an individual employee's designation may be adjusted with a required minimum of ten (10) business days' notice unless employee conduct or safety issues necessitated otherwise at the discretion of management.

The Community Engagement Program Manager is a newly created position that will report to the Assistant Director of Community Engagement and Outreach and will collaborate closely with the Assistant Director and Associate Dean of Community Engagement and Outreach to pilot programs and services that respond to community priorities around complex social challenges such as poverty, food insecurity, workforce development, healthcare access, affordable housing, child care, and other areas that affect community health and well-being.

The Office of Community Engagement and Outreach seeks to find innovative ways to provide technical assistance to communities, community-based organizations, and public agencies to build their internal capacity to achieve their missions. Technical assistance may include connection to resources, needs assessments, systems mapping, workshop planning, facilitation, coalition building, curriculum development and training, program evaluation, and other types of support. The Community Engagement Program Manager will be responsible for both delivering technical assistance and managing teams of students, faculty and staff collaborators, and external consultants who provide technical assistance through the OCEO. They will be responsible for ensuring high-quality support for partners and meaningful learning experiences for students.

The Program Manager will also help pilot a student consulting model within the SSW, engaging macro- and mezzo-focused students through structured practicum experiences, work-study opportunities, and research assistantships to respond to community needs. The Program Manager will mentor students and model best practices, coordinate with university collaborators and external consultants, and manage community partnerships receiving services to ensure that the OCEO delivers responsive, respectful, and effective support to communities.

Some travel to community partner sites within North Carolina required.

Come join our creative, collaborative team of change agents and help shape the future of community engagement at the UNC School of Social Work.

Relevant post-Baccalaureate degree required (or foreign degree equivalent); for candidates demonstrating comparable independent research productivity or comparable background in independent academic or instructional activities, will accept a relevant Bachelor's degree (or foreign degree equivalent) and 3 or more years of relevant experience in substitution. This experience may be related to the direction/oversight of programs that focus the academic and research resources of a higher education institution towards community or regional issues.

* Located near Chapel Hill, NC and/or able to realistically commute at least several days per week, as well as some travel to partner locations in communities across NC.
* Mission-driven professional with an entrepreneurial mindset who is skilled in management of multiple, complex projects, and working in collaboration with various stakeholders across sectors.

* Master's degree in social work, public health, public administration or related field. MSW is preferred because of requirements related to practicum supervision, but all qualified candidates are encouraged to apply.
* Familiarity with frameworks for collective impact, systems change, or community-driven problem-solving.
* Track record of building trust with community leaders in nonprofits, neighborhoods, government agencies, and community-based coalitions
* Demonstrated experience providing hands-on consulting or technical assistance for community-based organizations, as well as creating scopes of work for these types of services.
* Previous experience managing multiple, concurrent, complex projects and working in collaboration with various stakeholders across sectors
* Confidence in facilitating stakeholder meetings to achieve consensus and co-design plans for addressing community priorities using human centered design methods.
* Knowledge of evidence-based models and promising practices related to drivers of health and well-being; community development, cross-sector coalitions; and advocacy.
* Experience using project management frameworks and software to support management of teams in a hybrid or virtual work environment
* Comfortable using technology and virtual collaboration tools including Office 365, Outlook, Teams, SharePoint, Zoom, Canva, Miro, Padlet, etc.
* Experience working as a mentor to students or early career professionals is a plus

Ability to travel to community partner sites across NC for in-person meetings and site visits
Ability to complete hours of concentrated computer-based work for 75%+ of the work day

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.