Linux Endpoint Technician

Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nation's oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is recognized for world-class academics, life-changing research, compassionate health care, and a strong commitment to faith and service.

JOB SUMMARY

The Linux Endpoint Technician to support Red Hat Enterprise Linux (RHEL) desktops in academic and research environments. This role is ideal for a technician with hands-on experience in Linux support, particularly in classroom and lab settings, who can work independently and communicate effectively with faculty, researchers, and IT colleagues.

PRIMARY JOB RESPONSIBILITIES

• Provide technical support for RHEL-based Linux desktops in academic and research areas

• Use tools such as RHEL Satellite Server to manage and maintain Linux endpoints

• Assist with system imaging, patching, configuration, and troubleshooting

• Collaborate with faculty and researchers to support specialized software and computing needs

• Write and maintain basic scripts to automate routine tasks and improve system efficiency

• Document procedures, configurations, and support resolutions

• Participate in endpoint lifecycle management and contribute to system security and compliance efforts

• Performs other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

• Familiarity with RHEL Satellite Server or similar Linux management platforms

• Basic scripting skills (e.g., Bash, Python)

• Strong communication and interpersonal skills

• Willingness to handle complex challenges

• Ability to remain composed and solution-focused in dynamic or challenging support situations

• Ability to work independently with minimal supervision

• Ability to communicate technical information to non-technical people

MINIMUM QUALIFICATIONS

• High School Diploma or the equivalent

• Two or more years of experience supporting Linux systems, preferably in academic or research environments

• Familiarity with RHEL Satellite Server or similar Linux management platforms.

• Basic scripting skills (e.g., Bash, Python).

• Strong communication and interpersonal skills.

• Ability to remain composed and solution-focused in dynamic or challenging support situations.

• Ability to work independently with minimal supervision.

PREFERRED QUALIFICATIONS

• Bachelor's degree in information technology or a closely related field

• Experience supporting Linux in higher education or research computing environments.

• Familiarity with classroom technologies and lab setups.

• Understanding of endpoint security and compliance practices

Function

Scheduled Weekly Hours:

Saint Louis University is an equal opportunity/affirmative action employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military/veteran status, gender identity, or other non-merit factors. If accommodations are needed for completing the application and/or with the interviewing process, please contact Human Resources at 314-977-5847.