Donor Engagement Coordinator

Position Title: Donor Engagement Coordinator

Position Classification: Regular; Nonexempt; Full-Time; 40 Hours/Week

Reports To: Senior Director, Donor Engagement

Location: This position must be based in Boston. The candidate is expected to work from the office 1-2 days/week, with the remaining days able to work from home.

Position Overview

The Engagement and Experience Coordinator, reporting to the Senior Director of Donor Engagement and Experience, provides a variety of administrative and project support for the Donor Engagement and Experience team on the Resource Generation Branch. The Coordinator's responsibilities primarily include supporting engagement and experience strategy as well as providing general administrative support for the team.

Responsibilities

Experience Support: (40%)

• Supports donor experience events, webinars, and other virtual and in-person experiences. Tasks include, but are not limited to, venue search, invitation list management, timeline tracking and management, mailing of event invitations, tracking RSVPs, producing materials for events (nametags, registration list, materials), coordinating travel for staff, vendor management, assisting with invoice management and payments, updating database, developing prep materials.
• Attends events as appropriate

Engagement support: (40%)

• Work closely with the Manager of Donor Stewardship and Senior Coordinator, Donor Engagement, to execute and manage production of stewardship activities for donors, including newsletters, annual reports, ThankView and donor videos, cultivation mailings, and holiday cards. Responsibilities include project management, data reporting and management, proofing, in-house production, working with vendors, and data entry.
• Assist with executing individual donor stewardship strategies including, but not limited to, data entry, report pulling, creation of materials as requested, managing collateral (ordering, intake, and supply), and assembling gifts as needed.
• Collaborate across the Resource Generation Branch to ensure all stakeholders are informed of stewardship opportunities and help facilitate a process to incorporate requests.
• Work with outside vendors as needed.
• Process and track all invoices related to stewardship expenses.

Team support: (20%)

• Provides administrative support to the Senior Director of Donor Engagement and the Associate Director of Donor Experience and the Donor Engagement team, including assisting with invoice approvals and tracking, processing expenses, tracking credit card charges, assisting with travel booking, and scheduling meetings.
• Is a point person for Salesforce and responsible for other database tasks, such as list pulling, activity tracking, and reporting, for the Donor Engagement team, including working closely with the Development Operations team as needed.
• Manages inventory of letterhead, stamps, nametags, Partners In Health (PIH) printed marketing materials, gifts, etc.
• Supports team wide projects, such as drafting biweekly updates and managing the activity tracker.

Qualifications

Required Experience, Education, Licenses or Certifications

• 0-2 years of related experience.

Skills

Required:

• Excellent writing and communication skills.
• Demonstrated competence to assess priorities and manage multiple priorities in a time-sensitive environment and to meet deadlines with attention to detail and quality.
• Experience working collaboratively as part of a team, with strong interpersonal skills.
• Represent PIH appropriately.
• Solid computer skills in a PC environment with the capability to master new software applications and technologies in database management. Excellent skills in the functional use of Microsoft Excel, PowerPoint, and Word.

Preferred:

• Experience with Asana, Salesforce, Blackthorn, and the Microsoft SharePoint

Core Values and Competencies

• Demonstrates the organization's core values of: Commitment, Humility, Integrity and Pragmatic Solidarity/Accompaniment
• Accountability - Able to accept responsibility for one's actions, outcomes, and those of their team.
• Achieving results - Able to design and conduct work with clarity and integrity: to set realistic targets for themselves and others, ensure availability of resources, monitor progress and performance, accomplish meaningful outcomes, evaluate achievements, and integrate lessons learned.
• Adaptability - Able to adapt to change, to balance multiple demands, consider new approaches, and persist towards solutions in changing circumstances.
• Teamwork - Able to work well with others to achieve common goals. Exemplary interpersonal skills; ability to collaborate effectively with culturally diverse staff across departments and country.

Organizational Profile

Partners In Health (PIH) is a non-profit, global health organization that fights social injustice by bringing the benefits of modern medical science first and foremost to the most vulnerable communities around the world. PIH focuses on those who would not otherwise have access to quality health care. PIH partners with the world's leading academic institutions to create rigorous evidence that shapes more sound and all-inclusive global health policies. PIH also supports local governments' efforts to build capacity and strengthen national health systems.

As of today, PIH runs programs in 11 countries (Haiti, Kazakhstan, Lesotho, Liberia, Malawi, Mexico, Navajo Nation, Peru, Rwanda, Sierra Leone, United States), where it provides direct care to millions of patients, through public facilities and community engagement.

Partners In Health (PIH) is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of PIH not to discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law. PIH works in and with a number of governments in and outside the U.S., and to the extent applicable, this statement is intended to incorporate the prohibition of any unlawful discrimination covered by applicable laws in such countries, states and municipalities.

Partners In Health participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. Any offer of employment is contingent upon the successful completion of applicable background checks.

Pay and Benefits

The starting salary for this position is $46,000 and is non-negotiable. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan with automatic employer contribution, as well as participate in organization-sponsored medical, dental, vision, short-term and long-term disability insurance, and basic life insurance plans for the employee and the employee's eligible dependents. PIH offers professional development and home office reimbursements as well as a flexible paid time off policy with no maximum, generous holiday time, summer and winter breaks, and a sabbatical leave policy.

Partners In Health will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If a reasonable accommodation is needed, please contact: [emailprotected].