Switchboard Operator - Contingent

Department:

Schedule: Contingent - Hours will vary; able to pick up shifts as needed for weekends, holiday or throughout the week

GENERAL SUMMARY:

Operates the organization's telecommunication system to answer and route incoming calls and to communicate codes, alerts, drills and other announcements.

Responsibilities:

• Receives and relays internal and external calls and provides general information according to protocol.
• Maintains desk directories, on-call list, reference guides and other associated reference materials.
• Operates beeper and paging system to contact personnel and code team.
• Communicates codes, alerts, drills and other announcements according to established policies and protocols, including disaster management plans.