New 
Senior Global Partner Success Manager
 Microsoft | |
 United States, Texas, Irving | |
| 7000 State Highway 161 (Show on map) | |
 Oct 31, 2025 | |
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OverviewWe are committed to supporting startups around the world as they build innovative, inspiring new products and businesses. We are reinventing how we engage startup ecosystems through our Microsoft for Startups program, advocating for startup product needs, and building new products designed to support entrepreneurs around the world.The Senior Global Partner Success Manager role sits within the Global Strategic Partnerships team and will provide essential support to ensure the success of our partner relationships. This role is critical in ensuring that we help give entrepreneurs and founders within our partner networks access to Microsoft technology and resources to make them successful in their journey as they grow their startup from idea to exit and progress in their own career.Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesStrategic Onboarding & Ecosystem Activation: Champion the integration of new partners into the Microsoft ecosystem, ensuring they are empowered with the resources, tools, and support needed to thrive. Facilitate the alignment of partner goals with Microsoft's mission, fostering a collaborative environment that accelerates innovation and growth for startups globally.Relationship Stewardship & Value Creation: Cultivate enduring, trust-based relationships with investor partners, acting as a strategic advisor and advocate for their success. Proactively identify opportunities to enhance partner engagement, satisfaction, and mutual value, leveraging insights to strengthen the partnership and drive long-term impact.Performance Insights & Strategic Enablement: Utilize data-driven analysis to monitor partnership health, track key performance indicators, and inform strategic decision-making. Share actionable insights with stakeholders to guide continuous improvement, optimize engagement strategies, and ensure that partner initiatives align with broader organizational objectives.Ecosystem Engagement & Thought Leadership: Lead the design and execution of high-impact events and initiatives that foster collaboration, knowledge sharing, and innovation across the partner network. Represent Microsoft in joint engagements, amplifying the voice of the startup community and driving collective success through shared experiences and best practices.Continuous Improvement & Operational Excellence: Champion a culture of feedback and learning, systematically gathering insights from partners and internal teams to refine processes and enhance the overall partner experience. Drive operational excellence by implementing best practices, addressing challenges, and ensuring that the partnership journey is seamless and rewarding.Strategic Issue Resolution & Advocacy: Serve as a trusted point of escalation for complex partnership challenges, collaborating with cross-functional teams to resolve issues and advocate for partner needs. Ensure that concerns are addressed promptly and constructively, reinforcing Microsoft's commitment to partner success and satisfaction. | |