Technical Service Representative - Automotive Coatings

PPG Industries, Inc
United States, Alabama, Montgomery
700 Hyundai Boulevard (Show on map)
Apr 24, 2026
The Technical Service Representative (TSR) holds primary account responsibility and supports sales by providing expert product and technical guidance. They ensure PPG coatings outperform competitors through strong service, proactive quality support, and deep knowledge of PPG technologies. This is an onsite position located in Montgomery, Alabama. Key Responsibilities Ensure Automotive Coatings customer satisfaction by providing technical service in customer plant on a wide range of products and application techniques. Provide sales support to maintain and expand business at existing accounts and effective start-up of new products. Provide Paint Application Technical Service/Support for the Customer. Build sales position by establishing strong customer relationships at all levels, provide resolution to customer's concerns, and quickly troubleshoot problems. Implement strategies to help manage inventory programs at customer locations of PPG product to increase inventory turns, reduce product obsolescence, and maximize freight advantages. Identify customer's needs / expectations and assess competitive activities such that sales strategies can be developed to increase sales / profits. Maximize profit contribution by differentiation through technical problem solving which produces higher yield rates, lower reject rates and optimum appearance on the customer's production line. Primary contact person for all customer complaints and questions. Will be the lead spokesperson / liaison in communicating between the customer and internal PPG support departments. May be asked to lead customer projects, assist with process improvements, and look for cost savings for the customer. This will also include inventory management, which may also include the ordering of all products for the customer and developing usage reports. You will also service other customers in surrounding states and support the sales and service team as needed. Qualifications High school diploma or GED required 2+ year of experience working with Ecoat and desirable Top Coat experience. Automotive coatings experience preferred Pretreatment, Base Coat, Ecoat, Powder, and Liquid coatings experience preferred Application troubleshooting experience in two or more technologies preferred Willingness to work for the first/day shift daily and also during the weekend when necessary Must have valid US driver's license #LI-ONSITE O nas: PPG: CHRANIME A ZKRALUJEME SVT Diky vedeni v oblasti inovaci, udritelnosti a barev pomaha PPG zakaznikm v prmyslovych, dopravnich, spotebitelskych a stavebnich odvtvich a dalich trzich zlepovat vice povrch vice zpsoby ne kterakoli jina spolenost. Dali informace najdete na www.ppg.com a sledujte @PPG na X. The PPG Way 2030 Jsme partnery naich zakaznik Proaktivni. Odvani. Dvryhodni. Vechno, co dlame, zaina naimi zakazniky. Naslouchame, jedname rychle a nepestavame, dokud nevyeime jejich nejvti vyzvy. Kdy se dai naim zakaznikm, dai se i PPG. Jedname cilen a rychle Agilni. izeni daty. Samostatni. Podstupujeme promylena rizika, abychom si udreli naskok ped konkurenci. Pracujeme proaktivn a agiln, vyuivame kvalitni data k vyvoji eeni, ktera vytvaeji hodnoty. Vynikame v tom, co dlame Produktivni. Spolupracujici. Odpovdni. Bez ohledu na nai roli umime pojmenovat problem, pebirame odpovdnost a vdy pichazime s eenimi. Jsme proaktivni i pohotovi, neustale se zlepujeme a dosahujeme vysledk. Podporujeme kolegy, ktei jsou v kadodennim kontaktu se zakazniky Usilujeme o vitzstvi Zameni na budoucnost. Motivovani. Ambiciozni. Ziskov rozvijime nae podnikani a chceme uspt spolen se zakazniky. Dosahujeme vysledk, pijimame nove technologie a vyuivame agilitu i rychlost jako nae pednosti. Jsme hrdi na PPG Silni. Jednotni. Odhodlani. Pracujeme bezpen, jedname s integritou a respektujeme rozmanitost. Oslavujeme uspchy a jsme hrdi na pozitivni dopad, ktery spolen vytvaime pi ochran a zkralovani svta. V PPG pouivame umlou inteligenci v naborovem procesu, abychom proces zefektivnili. Nastroje umle inteligence nerozhodnuti o zamstnani. Vice informaci naleznete na https://careers.ppg.com/cs/cs/candidate-resources. PPG poskytuje rovne pileitosti vem kandidatm a zamstnancm. Nabizime pileitost rst a rozvijet svou karieru v prostedi, ktere poskytuje naplujici pracovni misto pro zamstnance, vytvai prostedi pro kontinualni ueni a pijima napady a rozmanitost ostatnich. Vichni kvalifikovani uchazei jsou posuzovani spravedliv, bez ohledu na pohlavi, vk, pvod, viru, zdravotni stav i jinou osobni charakteristiku. Pokud potebujete podporu z dvodu zdravotniho znevyhodnni, napite prosim na recruiting@ppg.com. Platove rozpti a benefity v PPG se mohou liit podle lokality, co nam umouje konkurenn odmovat zamstnance na rznych geografickych trzich. PPG pi rozhodovani o odmovani zohleduje nkolik faktor, vetn, ale nejen, dovednosti, zkuenosti a koleni, kvalifikaci a vzdlani, licenci a certifikaci a dalich organizanich poteb. Mohou platit i dali pobidky. Nae programy zamstnaneckych benefit jsou navreny tak, aby podporovaly zdravi a pohodu naich zamstnanc. Vekere pojistne kryti a benefity budou v souladu s podminkami pislunych plan a souvisejicich idicich dokument. O benefitech s Vami bhem naboroveho procesu bude jednat Va nabora. PPG si ceni Vai zptne vazby k naemu naborovemu procesu. Doporuujeme Vam navtivit Glassdoor.com a poskytnout zptnou vazbu k procesu.