Aging Care Manager 3 (Local Government) (Bilingual) - Lehigh County Area Agency on Aging

Do you want to protect the elderly? We have a job for you! The Lehigh County Area Agency on Aging is hiring a bilingual Aging Care Manager 3 to take on important, advanced professional work providing protective services, social services, or referrals for other services for older adults in our county. The ability to communicate fluently in both English and Spanish is key for our team to help the people we serve be well informed and remain active, healthy, productive, and independent in their communities. Apply now and join a great bunch of dedicated, caring folks who help some of our state's most vulnerable residents!

In this this position, you will provide protective services for clients who are in danger of abuse, neglect, exploitation, or abandonment and who are having difficulty maintaining a safe and healthful independent lifestyle. This includes investigating referrals of abuse, neglect, abandonment, and exploitation according to protective services legislation, rules, regulations, and operating procedures of the Older Adult Protective Services Act. Fluency in both English and Spanish is essential for gathering the medical, psychological, and financial information we need to understand our clients and to establish good working relationships with them, their family members, and other significant persons in their lives. You will analyze and report on medical, psychological, and financial information needed to maintain an ongoing case record and ensure each client's needs are effectively identified and to aid in the resolution of each person's specific problems or situations.

Your work with our team will also involve collaborating and consulting with other professional staff in specialized program areas through participation in joint home visits, case conferences, and team meetings. You will act in an advisory role to other professional staff in specialized areas as well as liaise with other social agencies, hospitals, clinics, courts, law enforcement organizations, and other community resources in planning to meet the needs of our clients and to assist clients in utilizing these available resources. Our team will rely on your professional experience and judgment to maintain confidentiality standards and make recommendations for cases that require financial protection or court intervention. Make a difference in your career and your community by supporting and empowering the well being of aging adults and all people in Lehigh County with our team!

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as an Aging Care Manager 2 or Aging Program Assessor; or
• One and one-half years of professional human services, law enforcement, or nursing experience; and a bachelor's degree in social sciences, behavioral sciences, human services, or a closely related field; or
• An equivalent combination of experience and training which includes six months of professional human services, law enforcement, or nursing experience.

Other Requirements:

• This particular position requires the selected candidate to be able to read, write, and speak in Spanish. You may be contacted for a Spanish speaking proficiency evaluation conducted by the Bureau of Talent Acquisition, PA Office of Administration. If contacted, you must pass the speaking evaluation in order to be deemed eligible for this position. Your proficiency in reading and writing in Spanish must be demonstrated during the probationary period to achieve regular status in the position.
• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• Hiring preference for this vacancy may be given to candidates who live within Lehigh County. If no eligible candidates who live within Lehigh County apply for this position, candidates who reside in other counties may be considered.
• You must be able to perform essential job functions.

Legal Requirements:

• This position falls under the provisions of the Older Adult Protective Services Act.
  • Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.