Technician II, Pharmacy Health Plan - Denver Health Medical Plan (Must Live In Colorado)

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Department

Job Summary

The Pharmacy Technician II, under general supervision of the pharmacy technician supervisor, performs technical tasks within the pharmacy department of the Health Plan. Based on area of necessity and assignment, responsibilities may include answering inbound phone calls, making outbound phone calls, processing faxed, electronic or verbal prior authorizations, and basic computer system operations. Demonstrates the ability to competently work in different areas of pharmacy practice.

Essential Functions:

• Ensures basic knowledge of call center functions. Develops continuous call center etiquette when taking/making phone calls. Implement phone call documentation on all inbound or outbound calls. (50%)
• Ensures basic knowledge of prior authorizations. Implement decisions for prior authorization based off criteria and send to clinical review when appropriate. (30%)
• Triages and escalates any prior authorizations, questions or issues outside the pharmacy technician scope of practice to the direct supervisor or pharmacist on duty as needed. (20%)

Education:

• High School Diploma or GED required and
• Post High School Diploma or Certificate Program completion of a pharmacy technician training program, preferred

Work Experience:

• At least one year of pharmacy technician in a healthcare or retail setting required

Licenses:

• CPHT-Certified Pharmacy Technician - PTCB - Pharmacy Technician Certification Board required and
• PHAT-Licensed Pharmacy Technician - DORA - Department of Regulatory Agencies required

Knowledge, Skills and Abilities:

• Ability to work as a team member
• Attention to detail
• Knowledge of basic pharmacy practices and procedures
• Mathematical computation skills
• Organization and communication skills
• Good typing, keyboarding and proofreading skills
• Ability to work independently within a remote setting
• Knowledge of prescription processing and third-party billing, if applicable
• Proficiency with Microsoft Office, preferred
• Prioritize and manage multiple tasks simultaneously based off compliance times or due dates

Shift

Work Type

Salary

Benefits

• Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans

• Free RTD EcoPass (public transportation)

• On-site employee fitness center and wellness classes

• Childcare discount programs & exclusive perks on large brands, travel, and more

• Tuition reimbursement & assistance

• Education & development opportunities including career pathways and coaching

• Professional clinical advancement program & shared governance

• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program

• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

Our Values

• Respect

• Belonging

• Accountability

• Transparency

All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.

Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver's 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.

As Colorado's primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community.

Applicants will be considered until the position is filled.