Remote

Key Account Manager - (Shreveport, LA)

Solenis LLC
$75,900.00 and $126,500.00
paid time off, 401(k), company vehicle
United States, Texas
Jan 09, 2026
Solenis is a leading global provider of water and hygiene solutions. The company's product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree. For additional information about Solenis, please visit www.solenis.comor follow us on social media. About Solenis Solenis is a global leader in specialty chemicals and sustainability solutions for waterintensive industries. Our comprehensive portfolio includes cooling water, boiler water, and wastewater treatment chemistries; process aids; monitoring and control systems; and advanced service programs that help customers reduce downtime, improve operational efficiency, and protect critical assets. With more than 23,000 employees, 78 manufacturing sites, and operations in over 160 countries, we support customers across refining, chemical processing, pulp and paper, power generation, food and beverage, manufacturing, and other industrial sectors. Learn more at www.solenis.com. About the Role We are seeking a highly skilled Key Account Manager to support and grow Solenis' industrial water treatment programs in the Shreveport, Louisiana region. This territory includes chemical plants, manufacturing facilities, power generation sites, and other industrial operations that rely on complex cooling, boiler, and wastewater systems. In this role, you will serve as the primary technical advisor and commercial partner for your assigned accounts. You will ensure treatment programs operate safely, efficiently, and reliably while delivering strong customer value and driving commercial growth. Responsibilities Technical Program Management * Conduct routine system monitoring, testing, and optimization for cooling towers, boilers, and wastewater treatment systems * Troubleshoot chemical feed equipment, pumps, controllers, analyzers, and monitoring devices * Perform audits, system surveys, corrosion monitoring, and performance diagnostics * Identify program improvement opportunities to enhance reliability, efficiency, compliance, and asset protection * Ensure programs meet customer safety standards and regulatory requirements Customer Support & Relationship Management * Serve as the primary onsite technical resource and trusted advisor for industrial clients * Build and strengthen longterm relationships with operations, engineering, maintenance, reliability, and procurement teams * Develop and deliver technical reports, KPIs, and performance reviews * Manage issue resolution through root cause analysis and corrective action recommendations * Communicate program performance and value clearly and effectively Commercial Ownership * Own revenue, pricing execution, and contract performance for assigned accounts * Identify, qualify, and drive new business opportunities within customer facilities and the broader region * Build valuebased proposals and support program expansion initiatives * Manage inventory levels, coordinate chemical deliveries, and support onsite logistics * Collaborate with internal Solenis teams to ensure seamless service and product support Safety & Compliance * Model safe work practices at all customer sites in alignment with Solenis' safety culture * Follow customer-specific safety protocols including contractor onboarding, LOTO, confined space requirements, and site access rules * Maintain accurate documentation of service activities, audits, compliance actions, and program performance Qualifications Required * Bachelor's degree in Chemical Engineering, Chemistry, Environmental Engineering, Mechanical Engineering, or related field (equivalent experience will be considered) * Minimum of 3 years of handson industrial water treatment experience * Strong knowledge of cooling tower, boiler water, and wastewater treatment programs * Proven mechanical aptitude, including ability to troubleshoot feed systems, pumps, and monitoring equipment * Demonstrated success in customer relationship management and account retention * Strong communication, technical writing, and organizational skills * Valid driver's license and clean driving record Preferred * Experience supporting industrial facilities in Louisiana, East Texas, or the broader Gulf South corridor * Prior work in refineries, chemical plants, paper mills, power plants, or large manufacturing operations * Knowledge of customer safety programs and industrial site protocols What We Offer * Competitive salary and sales incentive program * Comprehensive health and wellness benefits * Company vehicle * Fifteen days of paid time off * 401(k) plan with company match * Continuous training and career development opportunities Inclusion & Opportunity We understand that candidates may not meet every qualification. If your experience aligns with the role and you believe you can contribute to our success, we encourage you to apply. Join Solenis and help us build solutions that make a meaningful impact. We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you. At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team. Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at talentacquisition@solenis.com The expected compensation range for this position is between $75,900.00 and $126,500.00 plus discretionary bonuses. The exact compensation may vary based on your skills, experience and other factors permitted by law.