Volunteer Services Specialist

Honored to be recognized as a 9-time Top Workplace a" APPLY TODAY to join our growing organization!

As the Volunteer Services Specialist, your purpose is to ensure that hungry and homebound people are cared for in our community. This meaningful position will allow you the opportunity to connect with community members and volunteers, feel accomplished with varied day-to-day responsibilities, and collaborate alongside a team of enthusiastic individuals.

Responsible for the oversight of community-focused programs, which include: Meals on Wheels and Lifeline. The Volunteer Services Specialist works closely with the volunteers who make these programs operable by providing basic communication and retention and complete required clerical maintenance and impeccable customer service. Some duties of this position include:

Meals on Wheels (MOW) program:

• Welcome new clients to the MOW program
• Oversight and retention of volunteers
• Contribute to the promotion of the MOW progarm
• Schedule weekly routes and assign volunteers to deliver meals
• Maintain meal pick-up area
• Ensure service agreement forms are completed, process prior authorization, and finalize billing information via HomeCare HomeBase

Lifeline program

• Welcome new clients to Lifeline
• Contribute to the promotion of Lifeline
• Schedule Lifeline delivery, installation, and pick-up; covers shifts as necessary

The successful Volunteer Services Specialist cares about our community, can work independently, adapts well to evolving schedules and abrupt changes, and communicates effectively and appropriately with a diverse population of volunteers, clients, and staff. You're joining a team comprised of the best professionals in the not-for-profit industry who believe in what they do and strive to innovate and create the best experience for patients and volunteers. You'll be an essential part of helping other people while enjoying a team of like-minded individuals who have each other's back!

• Make a Difference:Every day, you'll help ensure that meals, and safety services reach those that need them most - bringing comfort and care through your support.
• Flexible Schedule:Enjoy a .8 FTE role that fits your life-perfect for semi-retired professionals, working parents, or anyone seeking meaningful part-time work.
• Variety & Impact:From coordinating volunteers to troubleshooting Lifeline equipment, your work will be dynamic and rewarding.
• Supportive Team:Join a compassionate, mission-driven organization where collaboration and kindness are at the heart of everything we do.
• Community Connections:Build relationships with volunteers, clients, and partner organizations while making a tangible impact in your community.

• High School Diploma or equivalent required.
• 1-2 years related scheduling experience preferred
• Strong familiarity with MS Office
• Excellent communication skills.
• Current/Valid WI Drivers License; plus reliable/insured vehicle