Senior UX Designer (B2C - eCommerce - Memberships)

*** This position is onsite in Bentonville, Arkansas ***

*** Generous relocation package is offered ***

Summary

Omnichannel-focused Senior UX Designer with deep understanding of marketplace-driven product design trends across online and in-store retail ecosystems. Experienced in creating mobile-first e-commerce experiences that drive acquisition and retention through inclusive, high-impact visual storytelling and prototyping.

As a Senior UX Designer, you will help transform complex workflows and information into easy-to-use experience design. You will use your knowledge of the Design Thinking process to collaborate with partner teams, facilitate conversations, create concepts, run design sprints, and build rapid prototypes to leverage collective creativity. You'll focus on growing your strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to the broader team. You'll be responsible for creating and championing highly usable experience and bringing the highest level of craft to your work.

You'll sweep us off our feet if you have...

• Keen understanding of omnichannel marketplace trends influencing customer expectations and business outcomes.

• Proven experience leading market-informed design decisions across 2-3 key initiatives, such as membership onboarding, mobile checkout optimization, and personalized benefits engagement.

• A strategic mindset and asystemthinking approach to taking the complex and make it simple.

• You have a strong point of view and are an effective champion for design and inclusive experiences.

• A track record working cross-functionally and shipping successful products.

• Ability to produce great work in short timeframes and adapt to the ever-changing priorities of the business.

• A strong understanding of Design Thinking principles and practices.

• Experiencewith Design Sprints andCustomer Journey Mapping.

• The ability to see problems from various angles and create well-rounded solutions.

• Track record of educating and mentoring designers.

• A self-starter mindset who is well organized and always looking to improve things.

You'll make an impact by:

• Designing mobile-first e-commerce experiences that boost customer engagement and conversion.

• Building and testing interactive prototypes that communicate high-fidelity design intent for omnichannel experiences.

• Applying inclusive design principles to ensure accessibility and universality in digital touchpoints.

• Designing best-in-class product experiences with a focus on craft.

• Partnering with design research to create insightful design solutions.

• Constantly balancing business goals with user needs.

• Rapid prototyping and experimenting in a fast-paced environment.

• Multitasking across different projects and adapting to changing priorities.

• Working with our Design System team to expand the component library.

• Championing the Design Thinking philosophy throughout the business.

• Communicating effectively with kindness and empathy.

• Collaborating seamlessly with cross-functional partners.

• Staying up to date with the latest trends, in and out of retail.

The target hiring compensation range for this role is $140k to $150k. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

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