Marketing Operations, JIRA platform Manager

Partner with a leading global company at the forefront of innovation, dedicated to enhancing customer experiences and driving significant impact in its industry. This organization thrives on data-driven strategies and collaborative execution, fostering an environment where technology and creativity converge to achieve ambitious goals. Aquent is proud to partner with this client to find exceptional talent ready to make a real difference.

Are you a master of workflow optimization, a true architect of efficiency, and a passionate advocate for seamless collaboration? We are seeking an extraordinary individual to step into a pivotal role, becoming the central force behind our client's operational excellence in a dynamic media and marketing environment. This is your chance to profoundly impact how strategic initiatives are planned, executed, and measured, driving scalable, data-driven marketing success. You'll be the linchpin connecting diverse teams, transforming complex processes into clear, actionable pathways, and ensuring every project hits its mark with precision and flair.

**Key Responsibilities & Impact:**

* Platform Administration & Optimization:Take full ownership of our client's core workflow management platform, including project setup, permissions, advanced workflows, custom configurations, automation, and integrations with essential collaboration and communication tools. You'll continuously refine and evolve these processes to boost team collaboration, enhance visibility, and accelerate delivery efficiency.

* Project Orchestration: Collaborate closely with internal stakeholders, guiding the planning and execution of high-impact strategic marketing initiatives. You will ensure crystal-clear alignment on scope, timelines, dependencies, and deliverables, leveraging the workflow platform as the ultimate operational backbone.

* Reporting & Communication: Develop and maintain insightful dashboards and custom reports within the platform to meticulously track key performance indicators and execution status. Your data-driven insights and regular updates will empower leadership and stakeholders, fostering transparency and informed decision-making.

* Enablement & Empowerment: Be the go-to expert for user support and training across various teams. You'll champion best practices, document workflows, and create templates to scale platform adoption and empower every user to maximize their potential.

**Must-Have Qualifications:**

* Bachelor's degree in Business, Marketing, Information Systems, or a related field.

* 3+ years of experience in operations, strategy, or project management, preferably within a marketing or tech-driven environment.

* Proven hands-on administration experience with a comprehensive workflow management platform, ideally in cross-functional Agile settings.

* Strong analytical capabilities, exceptional communication skills, and a track record of effective stakeholder management.

* Comfort navigating ambiguity and expertly managing multiple priorities in a fast-paced setting.

**Nice-to-Have Qualifications:**

* Familiarity with visual collaboration tools and automation/scripting tools (e.g., Groovy, Python).

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**About Aquent Talent:**

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.