Senior General Manager

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Senior General Manager, Integrated Facilities & Property Management

What this job involves

The Senior General Manager serves as a strategic leader responsible for overseeing either a large, complex premier asset or multiple properties within a campus setting that function both as client facilities and as Class A commercial assets. This role provides focused leadership and expertise to ensure exceptional service delivery, financial performance, and superior client/tenant satisfaction while implementing strategic initiatives that optimize both facility operations and asset value.

Your day-to-day tasks will include:

• Develop and implement property-specific strategies that address both facility operations and commercial property management goals

• Conduct regular property inspections and performance reviews to maintain Class A standards

• Lead preparation and implementation of annual budgets for revenue, operating expenses, and capital expenses

• Maintain exceptional client and tenant relationships while serving as primary senior-level contact for stakeholders

• Supervise and mentor General Managers and other key personnel, setting clear performance expectations

• Oversee significant construction projects, including review and approval of specifications and contractor deliverables

• Implement innovative solutions and technology to enhance operational efficiency and pilot new initiatives

Required Qualifications:

• Bachelor's degree required

• Minimum of 8-10 years of facility and/or property management experience

• 5+ years of experience managing teams in a complex commercial property environment

• Demonstrated success managing large scale or campus style commercial properties

• Strong financial acumen with experience managing complex budgets and P&L responsibility

• Real estate license required within the first six months (as required by jurisdiction)

• Advanced operational knowledge of building systems and commercial property management

Preferred Qualifications:

• Industry accreditations (RPA, FMA, CPM) strongly preferred

• LEED AP/Accreditation preferred

• Experience with both operational management and financial oversight of significant real estate assets

• Proven track record of building and maintaining strong client relationships

• Excellent project management and organizational skills with ability to handle complex operational challenges

• Proficiency in Microsoft Office and relevant property/facility management software

• Superior leadership abilities with demonstrated success developing high performing teams

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

JLL Privacy Notice

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For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.