New

ED Administrative Supervisor

Massachusetts General Hospital
United States, Massachusetts, Boston
265 Charles Street (Show on map)
Oct 09, 2025
Summary Responsible to oversee and coordinate administrative support services to ensure the smooth operation of healthcare facilities or departments. Supervise a team of administrative staff, provide guidance and support, and ensure that administrative tasks are completed accurately and efficiently. Does this position require Patient Care? No Essential Functions -Supervise and provide guidance to a team of administrative support staff, including administrative assistants, receptionists, and clerical personnel. -Assign tasks, set priorities, and monitor work progress to ensure timely and accurate completion of administrative duties. -Conduct regular performance evaluations, provide feedback, and offer opportunities for professional development and training. -Oversee day-to-day administrative operations, ensuring that administrative tasks are carried out efficiently and in accordance with organizational policies and procedures. -Establish and maintain effective systems, processes, and workflows to optimize administrative functions. -Identify areas for improvement and implement solutions to enhance administrative efficiency and effectiveness. Education High School Diploma or Equivalent required and Associate's Degree Health Administration preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Experience in administrative support roles, preferably in a healthcare setting. 3-5 years required and Experience in a supervisory or leadership role 1-2 years preferred Knowledge, Skills and Abilities - Proficient in the use of office productivity software, such as Microsoft Office (Word, Excel, PowerPoint) and email systems. - Strong organizational and time management skills, with the ability to multitask and prioritize workload effectively. - Excellent communication and interpersonal skills, with the ability to interact professionally with individuals at all levels. - Attention to detail and accuracy in completing administrative tasks. - Knowledge of privacy and confidentiality regulations, such as HIPAA. Physical Requirements Standing Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.