Senior Business Analyst

Job Description:

Working with the American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

The American Red Cross is currently seeking an Sr Business Analyst to support our Fundraising Team across the United States. This is a virtual National Headquarters position and can be located anywhere in the United States.

WHAT YOU NEED TO KNOW:

The Senior Business Analyst serves as a liaison between the business unit, information technology, and other business partners to ensure that data and technological requirements meet the needs of fundraising program end users. Work within multiple technologies and complex systems. Develop requirements and specifications, maintain data integrity, troubleshoot issues, and document procedures. Provide support, development, and leadership guidance to co-workers, partners, and volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable federal, state, and local regulations.

WHERE YOUR CAREER IS A FORCE GOOD:

• Analyzing user requests and needs, associated data, technology capability and risks and make recommendations and/or take necessary resolution actions, develop detailed supporting documentation.
• Execute business application-related processes and transactions.
• Provide user support related to business applications in day-to-day operations. Facilitate user training and awareness as required.
• Ensure applications are optimized to support business objectives and processes. Participate in efforts related to implementations, releases and systems modifications.
• Develop and execute test scenarios and procedures.
• Evaluate business and user needs and translate these into proper system requirement specifications and documentation.
• Export and import data as necessary. Ensure high data integrity is maintained. Analyze and validate data.
• Design and prepare customized reports, document report specifications. Ensure standard reporting procedures are aligned with business reporting requirements.
• Assist in the development of performance metrics and project reports.

WHAT YOU NEED TO SUCCEED:

Education: Bachelor's degree or equivalent experience required.
Experience: Minimum 4 years of related experience or equivalent combination of education and related experience required.
Skills & Abilities: Effective verbal and written communication skills. Ability to apply technical expertise to resolve problems. Ability to effectively prioritize and execute tasks efficiently. Ability to work on a team.
Travel: Travel may be required.

Operational flexibility to meet sudden and unpredictable business needs and a willingness to work outside the established standard business hours if necessary

WHAT WILL GIVE YOU THE COMPETITIVE EDGE

• Experience with regional fundraising data coordination and management desired

• Degree in Computer Science, Information Technology, or Business Management
• Excellent written and verbal communication skills
• Experience working in Salesforce, Remote Data Capture (RDC), Donor Data Portal, and Power BI Reports
• Proficient in Microsoft Office with the versatility to apply these tools across a range of business functions. (data management, workflow automation, presentation delivery, and strategic reporting)
• Demonstrate ability to solve problems and analyze data
• Strong attention to detail

SALARY INFORMATION:

The salary range for this position is $80,000- $90,000.

Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the work is performed. The stated salary range in this posting is an average. The specific salary information will be shared at the time of phone screening based upon your location and qualifications.

BENEFITS FOR YOU:

As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce.American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights