Adult Day Services Supervisor (Waukesha)

The Adult Day Services (ADS) Supervisor is responsible for ensuring the quality of programming for the Adult Day Services Program, which involves planning, developing and coordinating the activities, assessment, and daily needs of program. Program activities are therapeutic, social and inclusive and designed to meet the diverse needs of the Adult Day Services participants.

ESSENTIAL DUTIES (FUNCTIONS) include the following:

Supervision

• Supervises assigned department personnel. This includes the following responsibilities, but not limited to: hiring, evaluating, training, scheduling, ensuring accuracy, timeliness, and the completion of all work performed by direct reports.
• Educates and trains direct reports on all department and agency policies and procedures.
• Meets with assigned staff at least monthly to identify and resolve problems; manage projects, and review work processes and procedures.
• Participates in management team activities and agency events including fundraisers as required.
• Participates in assigned meetings, professional development, and training as required.

Program Coordination

• Ensures client activities and services provided are interesting, stimulating, and appropriate for most participants, and afford choices to persons served.
• Develops, disseminates, and implements monthly and weekly program calendars for social/leisure/therapeutic activities to stimulate and motivate persons served to function at their maximum level of independence.
• Coordinates the completion of all required documentation pertaining to any significant event, problems, or progress, includes ensuring documentation is retained and filed appropriately.
• Partners with programs and departments to plan, coordinate and participate in community outings and special activities such as holiday parties or other events, including coordinating transportation.
• Communicates effectively with participants, caregivers and staff, ensuring program policies and procedures regarding communication and confidentiality are followed.
• Ensures the safety of each participant by monitoring activities, maintaining a sanitary, clutter-free environment, and participating in safety training and emergency drills.
• Serves as the primary contact for new referrals and new client assessments by conducting activity assessments for each individual enrolling, and by developing, reviewing and implementing individual participant care plans.
• Works on the floor at least four hours a day doing activities, assessing, modeling, and training staff.
• Ensures medications are stored per established agency and medical requirements and regulations.
• Reports suspected abuse, neglect and exploitation of participants immediately per program and agency policies and procedures.
• Stays abreast of emergency procedures and/or updates for each program scenario to ensure awareness of protocols in the event of an emergency.
• Provides oversight for the purchase, inventory, and storage of program supplies.

*NON-ESSENTIAL DUTIES*

• Works with the Adult Services Manager to research and market Adult Day Services Program.
• Assist staff with the maintenance of program areas, supplies, and equipment ensuring that they are clean/disinfected, stocked/replenished, and in good working order daily.
• Supports participants with ADLs (toileting, bathing, ambulating, transfers, feeding, changing clothes, etc).
• Performs other duties (or functions) as assigned.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to carry out each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Associate or bachelor's degree or 5 years relevant experience required.
• A minimum of one (1) year case management experience.
• A minimum of one (1) year of supervisory experience required.
• A minimum of three (3) years' experience in disability services and activity planning required.
• Current CPR, First Aid, CPI, and/or Universal Precautions training/license preferred.
• Successful physical examination/TB test required.
• Must have a valid driver's license and reliable transportation.
• Must have proof of insurance AND meet the requirements of the Employee Driving Policy.
• A Criminal Background Check must meet the requirements of the State of WI licensure for day programming.
• A Credit Check is required for this position.

Specialized Skills/Abilities/Knowledge:

• Ability to create, modify, and implement client activities, and manage resources.
• Ability to interact positively and compassionately with participants, caregivers, employees and the community.
• Knowledge of Universal Precautions and infection control procedures.
• Ability to swim (for Kenosha location).
• Ability to exercise safe lifting techniques, operate a mechanical lift and durable medical equipment.
• Working knowledge of the Microsoft Office Suite.
• Ability to maintain confidentiality.
• Awareness of disability issues and geriatrics.
• High level of cultural competency and appreciation for diversity and inclusion.
• Ability to interact with people from culturally diverse backgrounds and display strong customer relation skills.
• Effective oral and written communication.
• Ability to problem-solve issues.
• Self-motivated, dependable, and able to work independently to meet deadlines.
• Must be organized and able to handle multiple tasks.
• Must be honest.
• Must exercise sound judgment in making decisions and act accordingly.

EQUIPMENT USED/MACHINERY REQUIRED TO OPERATE:

Includes, but is not limited to:

• Adaptive physical education equipment
• Standard medical equipment used in rehabilitation or adult daycare centers
• Tube Feeding Equipment
• Various types of mechanical lifts
• Telephone
• Copier
• Computer
• Fax
• Operate a motor vehicle safely
• Durable Medical Equipment (as required)

PHYSICAL DEMANDS:

• May be required to lift, carry, push or pull up to 50 pounds.
• Frequently requires sitting, standing, walking, bending, squatting, kneeling and reaching.
• Frequently performs 1 to 2 person transfers from chair to toilet and back; from floor to chair and back.
• Occasionally exposed to loud/noisy environments.
• Required to drive, and transport clients, which includes assisting individuals in and out of vehicles.