Benefit Experience Solution Consultant

A Benefit Experience (BenX) Solution Consultant is a subject matter authority of the BenX solution. Solution Consultants work with Sales Executives in support of pre-sales activity such as prospect Q&A, engage with clients directly, support completion of materials, facilitate meetings with client prospects.

Once clients decide to move forward with the BenX strategy, solution consultants work with internal partners to ensure appropriate accountability for timely completion of results and ultimately the success of the client implementation! Solution Consultants also contribute to the continuous improvement, evolution and growth of the Aon Benefit Experience operational model.

This is a remote role with the flexibility to work virtually anywhere in the Continental United States

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

• Educate collaborators on the Aon Benefit Experience (BenX) offering and solution.
• Educate clients and internal partners on the Aon Benefit Experience model and operations using client prevalence, and standard methodology. Respond to and deliver with quality on client goals. Meets delivery goals.
• Works jointly with the Benefits Administration team, including the Implementation Manager and Client Communication Lead. Identify risks that could affect the project schedule and collaborates with other team leaders on subsequent mitigation strategies.
• Handle client partners in coordination with aligned Benefits leadership and our business leadership.
• Participate in building the foundation for scaling the business and operational model. Make valuable contributions to ongoing evolution of process design and quality management.
• Participate in sales prospect process to support appropriate solution. Reviews discovery document outlining the detailed solution. Leads domain questions for bidder meetings and vendor questions to the client while assisting with Request For Proposal responses as needed. Conduct web/experience demo when warranted. You will also attend client meeting (Eg Finalist) if required.
• Develop the client Statement of Work for the Aon BenX Services while partnering with the sales executive to complete and review deal model for deal review. Participates with sales executive on deal review call to answer solution and strategy questions from leadership. Work closely with the consultants and sales executives to ensure that clients transitioning into BenX are supported.
• Own client relationship and all aspects of BenX delivery during implementation. Transition client relationship and support to the BenX Consultant for ongoing delivery.
• Maintain expertise in all Health and BenX solutions products, services and operations. Articulates and communicates value proposition and key differentiators. Develops a high level of understanding of other practice areas, including benefits administration. Stays on top of new functionality improvements in Benefits Administration.
• Integrates exchange solution with client third parties (e.g., Wellness) and carriers (PBM: e.g. CVS, ESI, Optum) within Statement of Work for BenX Services.

A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

• 7 or more years of experience leading large-scale benefits implementations, health and welfare or voluntary benefits preferred.
• Strong consulting, influencing, and social skills.
• Experience working across business divisions and handling high-level client partners. Experience achieving results through influencing resources outside your direct responsibility.
• The ideal candidate will possess sufficient knowledge of industry standard processes to drive efficient delivery model and effective solutions.
• We value strong business management process orientation to drive adherence to consistent delivery processes.
• Travel an average of 20% depending on needs and locations of clients
• Bachelor's degree in a business, management, and/or technical field and/or equivalent work experience is required.
• Project management certification is a plus.

• Bachelor's degree in business, management, and/or technical field and/or equivalent work experience is required.

The salary range for this position (intended for U.S. applicants) is $150,000 - $170,000 annually. The actual salary will vary based on the applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on the applicant's geographic location.

This position is eligible to participate in one of Aon's annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

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