Full-Time Dispatcher

Key Responsibilities

Dispatch Operations

• Route pickup orders to appropriate Production Assistants daily

• Track and maintain accurate records of vehicle locations and completed calls

• Operate two-way radio equipment according to center policy and FCC regulations

• Route same-day special donations efficiently

• Assign vehicles and coordinate all routes

Supervision & Communication

• Supervise assistant dispatcher

• Conduct Production Assistant meetings when necessary

• Maintain open communication with Transportation Supervisor/Director of Operations

• Keep supervisor informed of any vehicle problems, accidents, or other issues

Record Keeping

• Track and file all pickup tickets

• Monitor and document completed calls

• Assist phone receptionist when needed

• Maintain accurate documentation of all operations

Qualifications

Education & Experience

• High school graduate or equivalent

• Three to six months related experience and/or training, or equivalent combination

• Experience with two-way radio codes and operation

• Experience in routing and transportation procedures

Skills & Abilities

• Strong organizational and multitasking abilities

• Excellent communication and interpersonal skills

• Basic computer skills in data management

• Ability to read and write simple correspondence

• Basic math skills including addition, subtraction, multiplication, and division

• Ability to compute rates, ratios, and percentages

Physical Requirements

• Regularly required to hear and talk

• Use hands to finger or handle

• Must regularly lift and/or move up to 10 pounds

• Frequently lift and/or move up to 25 pounds

• Specific vision abilities required include close vision

• Must wear back guard when doing substantial lifting or moving

Work Environment

• Office/warehouse environment

• Quiet to moderate noise level

What We Offer

• Opportunity to make a positive impact in your community

• Professional development opportunities

• Supportive work environment

• Comprehensive benefits package

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.