Mopar Field Operations Manager- Cleveland

Mopar is seeking a strategic and experienced Field Operations Manager to lead a team of Area Managers across the region. This role is responsible for driving performance, fostering dealer success, and developing field talent. The Field Operations Manager will serve as a coach, facilitator, and performance leader-ensuring that Area Managers are equipped to support dealerships in achieving sales, service, and operational excellence.

Key Responsibilities:

• Team Leadership: Lead, mentor, and manage a team of Area Managers, providing guidance, support, and performance oversight.
• Dealer Performance: Drive improvement across dealership KPIs by supporting Area Managers in implementing best practices and strategic initiatives.
• Training & Development: Facilitate ongoing training and development for Area Managers, ensuring they are equipped with the tools, knowledge, and confidence to succeed.
• Strategic Planning: Collaborate with HQ and regional leadership to align field strategies with corporate goals and initiatives.
• Field Execution: Ensure consistent execution of programs, campaigns, and processes across the region, maintaining high standards of performance and accountability.
• Cross-Functional Collaboration: Partner with Warranty, Express Lane, Retail, Wholesale, and Data teams to support integrated dealer success.
• Performance Monitoring: Analyze regional performance data, identify trends, and implement corrective actions where needed to meet targets.
• Communication & Reporting: Serve as the primary communication link between field staff and HQ, ensuring timely updates, feedback, and alignment.

Basic Qualifications:

• Bachelor's degree in Business, Automotive Management, or related field.
• 7+ years of experience in field operations, dealership management, or automotive leadership roles.
• Proven experience managing teams and driving performance across multiple locations.
• Strong leadership, coaching, and interpersonal skills.
• Frequent travel frequently across the region.
• Proficiency in performance analytics, reporting tools, and strategic planning

Preferred Qualifications:

• Deep understanding of Mopar products, programs, and dealer operations.
• Experience leading cross-functional initiatives and change management.
• Strong presentation and communication skills for executive-level reporting.