New 
Critical Environment Operations Manager
 Microsoft | |
 United States, Virginia, Dulles | |
 Oct 08, 2025 | |
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OverviewMicrosoft's Cloud Infrastructure and Operations (MCIO) is the engine that powers our cloud services. As a Critical Environment Operations Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, Office 365, Xbox, OneDrive and the Microsoft Azure platform. Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesResponsibilities: Empower a culture of safety, security, and compliance in all aspects of datacenter operations, with a strong focus on mechanical and fire life safety systems.Lead a team of Mechanical, Electrical, and Control System professionals supporting Microsoft's online services.Oversee day-to-day operations, maintenance, and reliability of mechanical infrastructure - including chilled water systems, air handlers, Computer Room Air Conditioning(CRAC)/Computer Room Air Handler(CRAH) units, pumps, and cooling towers - as well as associated fire suppression, detection, and life safety systems.Partner with electrical peers to maximize datacenter uptime and critical environment (CE) availability, ensuring optimal system redundancy and operational efficiency.Drive continuous improvement in preventative maintenance, energy optimization, and risk mitigation for mechanical and fire systems.Lead incident reduction and root cause analysis efforts for mechanical-related events, driving a culture of accountability and learning.Deliver on cost and energy efficiency initiatives, ensuring alignment with sustainability and operational goals.Oversee routine reporting and data analytics related to power, temperature, humidity, and mechanical system performance to ensure SLA adherence.Collaborate closely with Engineering Groups (EGs) and regional peers to influence design improvements and operational best practices across the datacenter fleet.Establish strong partnerships with vendors and service providers, ensuring contract adherence, safety performance, and timely delivery of mechanical services.Embody our culture and values | |