Family Risk Advisor (Primarily Office)
 American Family Insurance Agency Staff | |
paid time off, paid holidays, 401(k)
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 United States, Oregon, Portland | |
 Oct 08, 2025 | |
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As a Family Risk Advisor with American Family you'll be a trusted advisor, conducting insightful reviews of existing policies and creating personalized recommendations deepening our customer relationships. You will impact our multiproduct goals by cross-selling essential products to our valued clients, ensuring they have everything they need to protect their dreams.
In this primarily office-based role, you will be expected to spend at least 80% of your time (4+ days per week) working from the office. Candidates should reside within approximately 35-50 miles of one of the following office locations: Portland, OR. Position Compensation Range: $25.00 - $31.25Pay Rate Type: HourlyCompensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Responsibilities: * You will provide solid customer experiences by directing customers to the right resources. * You will understand customer needs and match them with suitable products and services. * You will conduct reviews of existing policies and make tailored recommendations. * You will participate and work on all Corporate Testing as assigned. * You will collaborate with leaders and your team to engage content for social media campaigns, driving our online presence. * You will gather all necessary information to assess if prospective customers meet underwriting guidelines. Specialized Knowledge & Skills Requirements: * Retain existing accounts through excellent customer service. * Strong written and verbal communication to clearly explain insurance concepts to customer and to create personalized messages and thank-you cards. * Provide accurate quotes to clients. * Multitask on multiple computer systems/screens. * Drive engagement and brand awareness through social media. Licenses: * Valid driver's license required plus an acceptable driving record. * Required by state statutes to have proper insurance licensing to sell, solicit, or negotiate insurance products. * Property and Casualty, Life and Health (personal lines authority does not qualify). * Successfully obtain and maintain property and casualty, life, and health producer licenses for sales and service state(s). * Required to pass the state licensing exam for property and casualty, life, and health producer licenses within 60 days of hire date. Additional Information
We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits. We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation. #LI-HS2 | |